diff --git a/include/class.misc.php b/include/class.misc.php
index d49970e9f9ca8a92d5e16e29c146f329ad7bda60..27e259e330da365c96979017677c4cce695e4d61 100644
--- a/include/class.misc.php
+++ b/include/class.misc.php
@@ -139,25 +139,5 @@ class Misc {
return $output;
}
- /* static */
- function siteRootPath($main_inc_path) {
- if (!$_SERVER['DOCUMENT_ROOT'])
- // Probably run from the command-line
- return './';
- $root = str_replace('\\', '/', $main_inc_path);
- $root2 = str_replace('\\','/', $_SERVER['DOCUMENT_ROOT']);
- $path = '';
- while (strpos($_SERVER['DOCUMENT_ROOT'], $root) === false) {
- $lastslash = strrpos($root, '/');
- if ($lastslash === false)
- // Unable to find any commonality between $root and
- // DOCUMENT_ROOT
- return './';
- $path = substr($root, $lastslash) . $path;
- $root = substr($root, 0, $lastslash);
- }
- return $path;
- }
-
}
?>
diff --git a/include/class.osticket.php b/include/class.osticket.php
index 8755d3278fda537bd02e4454251b35a1dcbc1e58..cca754b4ef160f2d33370118ec55a8e7165fd768 100644
--- a/include/class.osticket.php
+++ b/include/class.osticket.php
@@ -352,6 +352,82 @@ class osTicket {
return null;
}
+ /* static */
+ function get_root_path($dir) {
+
+ /* If run from the commandline, DOCUMENT_ROOT will not be set. It is
+ * also likely that the ROOT_PATH will not be necessary, so don't
+ * bother attempting to figure it out.
+ *
+ * Secondly, if the directory of main.inc.php is the same as the
+ * document root, the the ROOT path truly is '/'
+ */
+ if(!$_SERVER['DOCUMENT_ROOT']
+ || !strcasecmp($_SERVER['DOCUMENT_ROOT'], $dir))
+ return '/';
+
+ /* If DOCUMENT_ROOT is set and isn't the same as the directory for
+ * main.inc.php, then assume that the two have something in common.
+ * For instance, you might have the following configurations
+ *
+ * +-----------------+-----------------------+------------+----------+
+ * | DOCUMENT_ROOT | dirname(main.inc.php) | ROOT_PATH | Comments |
+ * +-----------------+-----------------------+------------+----------+
+ * | /var/www | /var/www/osticket | /osticket/ | vanilla |
+ * | /srv/httpd/www | /httpd/www | / | chrooted |
+ * | /srv/httpd/www | /httpd/www/osticket | /osticket/ | chrooted |
+ * +-----------------+-----------------------+------------+----------+
+ *
+ * This algorithm will walk the two paths right to left, chipping
+ * away at the path of main.inc.php. When the two paths are equal,
+ * the part removed from the main.inc.php path is the ROOT_PATH
+ */
+ $dir = str_replace('\\', '/', $dir);
+ $root = str_replace('\\', '/', $_SERVER['DOCUMENT_ROOT']);
+
+ // Not chrooted
+ if(strpos($dir, $root)!==false)
+ return substr($dir, strlen($dir));
+
+ // Chrooted ?
+ $path = '';
+ while (strpos($root, $dir) === false) {
+ $lastslash = strrpos($dir, '/');
+ $path = substr($dir, $lastslash) . $path;
+ $dir = substr($dir, 0, $lastslash);
+ if (!$dir)
+ break;
+ }
+
+ if($dir && $path)
+ return $path;
+
+ /* The last resort is to try and use SCRIPT_FILENAME and
+ * SCRIPT_NAME. The SCRIPT_FILENAME server variable should be the
+ * full path of the originally-executed-script. The SCRIPT_NAME
+ * should be the path of that script inside the DOCUMENT_ROOT. This
+ * is most likely useful if osTicket is run using something like
+ * Apache UserDir setting where the DOCUMENT_ROOT of Apache and the
+ * installation path of osTicket have nothing in comon.
+ *
+ * +---------------------------+-------------------+----------------+
+ * | SCRIPT_FILENAME | SCRIPT_NAME | ROOT_PATH |
+ * +---------------------------+-------------------+----------------+
+ * | /home/u1/www/osticket/... | /~u1/osticket/... | /~u1/osticket/ |
+ * +---------------------------+-------------------+----------------+
+ *
+ * The algorithm will remove the directory of main.inc.php from
+ * SCRIPT_FILENAME. What's left should be the script executed inside
+ * the osTicket installation. That is removed from SCRIPT_NAME.
+ * What's left is the ROOT_PATH.
+ */
+ $path = substr($_SERVER['SCRIPT_FILENAME'], strlen(ROOT_DIR));
+ if($path && ($pos=strpos($_SERVER['SCRIPT_NAME'], $path))!==false)
+ return substr($_SERVER['SCRIPT_NAME'], 0, $pos);
+
+ return null;
+ }
+
/**
* Returns TRUE if the request was made via HTTPS and false otherwise
*/
diff --git a/include/ost-sampleconfig.php b/include/ost-sampleconfig.php
index 65ff21c0d053e78c6b49a1e0647b881a1bff57f3..a5f896769fb81a931571e9afa5f98c0a8ef81967 100644
--- a/include/ost-sampleconfig.php
+++ b/include/ost-sampleconfig.php
@@ -16,8 +16,22 @@
$Id: $
**********************************************************************/
+/**
+ * If you have a strange HTTP server configuration and osTicket cannot
+ * discover the URL path of where your osTicket is installed, define
+ * ROOT_PATH here.
+ *
+ * The ROOT_PATH is the part of the URL used to access your osTicket
+ * helpdesk before the '/scp' part and after the hostname. For instance, for
+ * http://mycompany.com/support', the ROOT_PATH should be '/support/'
+ *
+ * ROOT_PATH *must* end with a forward-slash!
+ */
+# define('ROOT_PATH', '/support/');
+
#Disable direct access.
-if(!strcasecmp(basename($_SERVER['SCRIPT_NAME']),basename(__FILE__)) || !defined('ROOT_PATH')) die('kwaheri rafiki!');
+if(!strcasecmp(basename($_SERVER['SCRIPT_NAME']),basename(__FILE__)) || !defined('INCLUDE_DIR'))
+ die('kwaheri rafiki!');
#Install flag
define('OSTINSTALLED',FALSE);
diff --git a/main.inc.php b/main.inc.php
index 323a0a4550cbf2fed30e9e8843c37bc7b5f3451b..ce874b26cb6920ff9e08fdcf9e1ce22e143cbd96 100644
--- a/main.inc.php
+++ b/main.inc.php
@@ -68,17 +68,19 @@
define('UPGRADE_DIR', INCLUDE_DIR.'upgrader/');
define('I18N_DIR', INCLUDE_DIR.'i18n/');
- require(INCLUDE_DIR.'class.misc.php');
-
- // Determine the path in the URI used as the base of the osTicket
- // installation
- if (!defined('ROOT_PATH'))
- define('ROOT_PATH', Misc::siteRootPath(realpath(dirname(__file__))).'/'); //root path. Damn directories
-
/*############## Do NOT monkey with anything else beyond this point UNLESS you really know what you are doing ##############*/
#Current version && schema signature (Changes from version to version)
define('THIS_VERSION','1.7.0+'); //Shown on admin panel
+
+
+ require(INCLUDE_DIR.'class.osticket.php');
+
+ // Determine the path in the URI used as the base of the osTicket
+ // installation
+ if (!defined('ROOT_PATH') && ($rp = osTicket::get_root_path(dirname(__file__))))
+ define('ROOT_PATH', rtrim($rp, '/').'/');
+
#load config info
$configfile='';
if(file_exists(ROOT_DIR.'ostconfig.php')) //Old installs prior to v 1.6 RC5
@@ -98,6 +100,10 @@
require($configfile);
define('CONFIG_FILE',$configfile); //used in admin.php to check perm.
+ //Die if root path is not defined
+ if(!defined('ROOT_PATH') || !ROOT_PATH)
+ die("<b>Fatal Error:</b> unknown root path. Define it in your 'ost-config.php'");
+
//Path separator
if(!defined('PATH_SEPARATOR')){
if(strpos($_ENV['OS'],'Win')!==false || !strcasecmp(substr(PHP_OS, 0, 3),'WIN'))
@@ -111,7 +117,7 @@
#include required files
- require(INCLUDE_DIR.'class.osticket.php');
+ require(INCLUDE_DIR.'class.misc.php');
require(INCLUDE_DIR.'class.ostsession.php');
require(INCLUDE_DIR.'class.usersession.php');
require(INCLUDE_DIR.'class.pagenate.php'); //Pagenate helper!