From 4312c89615cd683bc61274d6788a66c1043d120f Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Fri, 12 Sep 2014 18:21:55 +0000
Subject: [PATCH] bug: Allow Resolved tickets to be reopened
---
include/class.list.php | 6 +-----
include/class.ticket.php | 4 ++--
2 files changed, 3 insertions(+), 7 deletions(-)
diff --git a/include/class.list.php b/include/class.list.php
index 98be80950..f6bc85ea9 100644
--- a/include/class.list.php
+++ b/include/class.list.php
@@ -1014,12 +1014,8 @@ class TicketStatus extends VerySimpleModel implements CustomListItem {
return parent::delete();
}
- function toString() {
- return $this->getValue();
- }
-
function __toString() {
- return $this->toString();
+ return $this->getName();
}
static function create($ht) {
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 6e0a07583..e4ccfd076 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -1154,8 +1154,8 @@ class Ticket {
}
}
- // Reopen if closed.
- if($this->isClosed()) $this->reopen();
+ // Reopen if NOT open
+ if(!$this->isOpen()) $this->reopen();
/********** double check auto-response ************/
if (!($user = $message->getUser()))
--
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