diff --git a/include/client/profile.inc.php b/include/client/profile.inc.php
index 713551110b2acfdcb8f4cd26b0c65043e3fcf933..5a72f571033c02035b16c1505a4ca1f4d90dd749 100644
--- a/include/client/profile.inc.php
+++ b/include/client/profile.inc.php
@@ -54,7 +54,7 @@ $selected = ($info['lang'] == $l['code']) ? 'selected="selected"' : ''; ?>
 <?php }
       if ($acct->isPasswdResetEnabled()) { ?>
 <tr>
-    <td colspan=2">
+    <td colspan="2">
         <div><hr><h3><?php echo __('Access Credentials'); ?></h3></div>
     </td>
 </tr>
diff --git a/include/client/view.inc.php b/include/client/view.inc.php
index 97c3bb8ef5eb52e5d279b44aeee57da46a7604b5..610bd2e929b95e1ef5a23b163b473aae9965b4af 100644
--- a/include/client/view.inc.php
+++ b/include/client/view.inc.php
@@ -17,7 +17,7 @@ if ($thisclient && $thisclient->isGuest()
 
 <div id="msg_info">
     <i class="icon-compass icon-2x pull-left"></i>
-    <strong><?php echo __('Looking for your other tickets?'); ?></strong></br>
+    <strong><?php echo __('Looking for your other tickets?'); ?></strong><br />
     <a href="<?php echo ROOT_PATH; ?>login.php?e=<?php
         echo urlencode($thisclient->getEmail());
     ?>" style="text-decoration:underline"><?php echo __('Sign In'); ?></a>
diff --git a/include/ost-sampleconfig.php b/include/ost-sampleconfig.php
deleted file mode 100644
index 0b26400698271c1d89ab46f55a209d501b5b1dae..0000000000000000000000000000000000000000
--- a/include/ost-sampleconfig.php
+++ /dev/null
@@ -1,129 +0,0 @@
-<?php
-/*********************************************************************
-    ost-config.php
-
-    Static osTicket configuration file. Mainly useful for mysql login info.
-    Created during installation process and shouldn't change even on upgrades.
-
-    Peter Rotich <peter@osticket.com>
-    Copyright (c)  2006-2010 osTicket
-    http://www.osticket.com
-
-    Released under the GNU General Public License WITHOUT ANY WARRANTY.
-    See LICENSE.TXT for details.
-
-    vim: expandtab sw=4 ts=4 sts=4:
-    $Id: $
-**********************************************************************/
-
-#Disable direct access.
-if(!strcasecmp(basename($_SERVER['SCRIPT_NAME']),basename(__FILE__)) || !defined('INCLUDE_DIR'))
-    die('kwaheri rafiki!');
-
-#Install flag
-define('OSTINSTALLED',FALSE);
-if(OSTINSTALLED!=TRUE){
-    if(!file_exists(ROOT_DIR.'setup/install.php')) die('Error: Contact system admin.'); //Something is really wrong!
-    //Invoke the installer.
-    header('Location: '.ROOT_PATH.'setup/install.php');
-    exit;
-}
-
-# Encrypt/Decrypt secret key - randomly generated during installation.
-define('SECRET_SALT','%CONFIG-SIRI');
-
-#Default admin email. Used only on db connection issues and related alerts.
-define('ADMIN_EMAIL','%ADMIN-EMAIL');
-
-# Database Options
-# ---------------------------------------------------
-# Mysql Login info
-define('DBTYPE','mysql');
-define('DBHOST','%CONFIG-DBHOST');
-define('DBNAME','%CONFIG-DBNAME');
-define('DBUSER','%CONFIG-DBUSER');
-define('DBPASS','%CONFIG-DBPASS');
-
-# Table prefix
-define('TABLE_PREFIX','%CONFIG-PREFIX');
-
-#
-# SSL Options
-# ---------------------------------------------------
-# SSL options for MySQL can be enabled by adding a certificate allowed by
-# the database server here. To use SSL, you must have a client certificate
-# signed by a CA (certificate authority). You can easily create this
-# yourself with the EasyRSA suite. Give the public CA certificate, and both
-# the public and private parts of your client certificate below.
-#
-# Once configured, you can ask MySQL to require the certificate for
-# connections:
-#
-# > create user osticket;
-# > grant all on osticket.* to osticket require subject '<subject>';
-#
-# More information (to-be) available in doc/security/hardening.md
-
-# define('DBSSLCA','/path/to/ca.crt');
-# define('DBSSLCERT','/path/to/client.crt');
-# define('DBSSLKEY','/path/to/client.key');
-
-#
-# Mail Options
-# ---------------------------------------------------
-# Option: MAIL_EOL (default: \n)
-#
-# Some mail setups do not handle emails with \r\n (CRLF) line endings for
-# headers and base64 and quoted-response encoded bodies. This is an error
-# and a violation of the internet mail RFCs. However, because this is also
-# outside the control of both osTicket development and many server
-# administrators, this option can be adjusted for your setup. Many folks who
-# experience blank or garbled email from osTicket can adjust this setting to
-# use "\n" (LF) instead of the CRLF default.
-#
-# References:
-# http://www.faqs.org/rfcs/rfc2822.html
-# https://github.com/osTicket/osTicket-1.8/issues/202
-# https://github.com/osTicket/osTicket-1.8/issues/700
-# https://github.com/osTicket/osTicket-1.8/issues/759
-# https://github.com/osTicket/osTicket-1.8/issues/1217
-
-# define(MAIL_EOL, "\r\n");
-
-#
-# HTTP Server Options
-# ---------------------------------------------------
-# Option: ROOT_PATH (default: <auto detect>, fallback: /)
-#
-# If you have a strange HTTP server configuration and osTicket cannot
-# discover the URL path of where your osTicket is installed, define
-# ROOT_PATH here.
-#
-# The ROOT_PATH is the part of the URL used to access your osTicket
-# helpdesk before the '/scp' part and after the hostname. For instance, for
-# http://mycompany.com/support', the ROOT_PATH should be '/support/'
-#
-# ROOT_PATH *must* end with a forward-slash!
-
-# define('ROOT_PATH', '/support/');
-
-#
-# Session Storage Options
-# ---------------------------------------------------
-# Option: SESSION_BACKEND (default: db)
-#
-# osTicket supports Memcache as a session storage backend if the `memcache`
-# pecl extesion is installed. This also requires MEMCACHE_SERVERS to be
-# configured as well.
-#
-# MEMCACHE_SERVERS can be defined as a comma-separated list of host:port
-# specifications. If more than one server is listed, the session is written
-# to all of the servers for redundancy.
-#
-# Values: 'db' (default)
-#         'memcache' (Use Memcache servers)
-#         'system' (use PHP settings as configured (not recommended!))
-#
-# define('SESSION_BACKEND', 'memcache');
-# define('MEMCACHE_SERVERS', 'server1:11211,server2:11211');
-?>
diff --git a/include/staff/apikey.inc.php b/include/staff/apikey.inc.php
index 5096c5150de3f59caf061b2830802909aca0460a..827c45871755e9b934e3562dac78c84ac5461639 100644
--- a/include/staff/apikey.inc.php
+++ b/include/staff/apikey.inc.php
@@ -22,14 +22,13 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
- <h2><?php echo __('API Key');?>
+ <h2><?php echo $title; ?>
     <i class="help-tip icon-question-sign" href="#api_key"></i>
     </h2>
  <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __('API Key is auto-generated. Delete and re-add to change the key.');?></em>
             </th>
         </tr>
diff --git a/include/staff/apikeys.inc.php b/include/staff/apikeys.inc.php
index 749db038e9953a842fb09f74edd58d29fd0effb9..5e3d24b4b34482902b29adc5e21deed127e6897c 100644
--- a/include/staff/apikeys.inc.php
+++ b/include/staff/apikeys.inc.php
@@ -41,36 +41,47 @@ else
 
 ?>
 <form action="apikeys.php" method="POST" name="keys">
-
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('API Keys');?></h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <a href="apikeys.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New API Key');?></a>
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="apikeys.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="apikeys.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li class="danger"><a class="confirm" data-name="delete" href="apikeys.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('API Keys');?></h2>
+            </div>
+            <div class="pull-right">
+                <a href="apikeys.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New API Key');?></a>
+                <span class="action-button" data-dropdown="#action-dropdown-more">
+                            <i class="icon-caret-down pull-right"></i>
+                            <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul id="actions">
+                        <li>
+                            <a class="confirm" data-name="enable" href="apikeys.php?a=enable">
+                                <i class="icon-ok-sign icon-fixed-width"></i>
+                                <?php echo __( 'Enable'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="confirm" data-name="disable" href="apikeys.php?a=disable">
+                                <i class="icon-ban-circle icon-fixed-width"></i>
+                                <?php echo __( 'Disable'); ?>
+                            </a>
+                        </li>
+                        <li class="danger">
+                            <a class="confirm" data-name="delete" href="apikeys.php?a=delete">
+                                <i class="icon-trash icon-fixed-width"></i>
+                                <?php echo __( 'Delete'); ?>
+                            </a>
+                        </li>
+                    </ul>
+                </div>
+            </div>
+        </div>
     </div>
-</div>
-<div class="clear"></div>
+    <div class="clear"></div>
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/banlist.inc.php b/include/staff/banlist.inc.php
index 1415b61219f8521c77d99ec0a51f2b5043b5990a..9fb46b64e28bac765ac2bf5fdeed26228dc5bf2a 100644
--- a/include/staff/banlist.inc.php
+++ b/include/staff/banlist.inc.php
@@ -48,113 +48,118 @@ $qstr.='&amp;order='.($order=='DESC'?'ASC':'DESC');
 $query="$select $from $where ORDER BY $order_by LIMIT ".$pageNav->getStart().",".$pageNav->getLimit();
 //echo $query;
 ?>
-<h2><?php echo __('Banned Email Addresses');?>
-    <i class="help-tip icon-question-sign" href="#ban_list"></i>
-    </h2>
-<div class="pull-left" style="margin-bottom:5px;">
-    <form action="banlist.php" method="GET" name="filter">
-     <input type="hidden" name="a" value="filter" >
-     <div>
-       <?php echo __('Query');?>:
-            <input name="q" type="search" size="30" autofocus
-            value="<?php echo Format::htmlchars($_REQUEST['q']); ?>">
-        <input type="submit" name="submit" value="<?php echo __('Search');?>"/>
-     </div>
-    </form>
- </div>
-<form action="banlist.php" method="POST" name="banlist">
-<div class="pull-right flush-right" style="margin-bottom:5px;">
-    <a href="banlist.php?a=add" class="red button action-button"><i class="icon-ban-circle"></i> <?php echo __('Ban New Email');?></a>
-
-     <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-     </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="banlist.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="banlist.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li><a class="confirm" data-name="delete" href="banlist.php?a=delete">
-            <i class="icon-undo icon-fixed-width"></i>
-            <?php echo __('Remove'); ?></a></li>
-        </ul>
+<div id='basic_search'>
+    <div style="height:25px">
+        <form action="banlist.php" method="GET" name="filter">
+            <input type="hidden" name="a" value="filter" >
+            <div class="attached input">
+                <input name="q" type="search" class="basic-search" size="30" autofocus
+                       value="<?php echo Format::htmlchars($_REQUEST['q']); ?>">
+                <button type="submit" class="attached button"><i class="icon-search"></i></button>
+            </div>
+        </form>
     </div>
 </div>
 <div class="clear"></div>
-<?php
-if(($res=db_query($query)) && ($num=db_num_rows($res)))
-    $showing=$pageNav->showing();
-else
-    $showing=__('No banned emails matching the query found!');
+<form action="banlist.php" method="POST" name="banlist">
+    <div style="margin-bottom:20px; padding-top:5px;">
+        <div class="sticky bar opaque">
+            <div class="content">
+                <div class="pull-left flush-left">
+                    <h2><?php echo __('Banned Email Addresses');?>
+                        <i class="help-tip icon-question-sign" href="#ban_list"></i>
+                    </h2>
+                </div>
+                <div class="pull-right flush-right">
+                    <a href="banlist.php?a=add" class="red button action-button">
+                        <i class="icon-ban-circle"></i> <?php echo __('Ban New Email');?></a>
+                    <span class="action-button" data-dropdown="#action-dropdown-more">
+                        <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>                        </span>
+                    <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                        <ul id="actions">
+                            <li><a class="confirm" data-name="enable" href="banlist.php?a=enable">
+                                <i class="icon-ok-sign icon-fixed-width"></i>
+                                <?php echo __('Enable'); ?></a></li>
+                            <li><a class="confirm" data-name="disable" href="banlist.php?a=disable">
+                                <i class="icon-ban-circle icon-fixed-width"></i>
+                                <?php echo __('Disable'); ?></a></li>
+                            <li><a class="confirm" data-name="delete" href="banlist.php?a=delete">                                <i class="icon-undo icon-fixed-width"></i>
+                                <?php echo __('Remove'); ?></a></li>
+                        </ul>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+    <div class="clear"></div>
+    <?php
+    if(($res=db_query($query)) && ($num=db_num_rows($res)))
+        $showing=$pageNav->showing();
+    else
+        $showing=__('No banned emails matching the query found!');
 
-if($search)
-    $showing=__('Search Results').': '.$showing;
+    if($search)
+        $showing=__('Search Results').': '.$showing;
 
-?>
- <?php csrf_token(); ?>
- <input type="hidden" name="do" value="mass_process" >
-<input type="hidden" id="action" name="a" value="" >
- <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
-    <thead>
-        <tr>
-            <th width="7px">&nbsp;</th>
-            <th width="350"><a <?php echo $email_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=email"><?php echo __('Email Address');?></a></th>
-            <th width="200"><a  <?php echo $status_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=status"><?php echo __('Ban Status');?></a></th>
-            <th width="120"><a <?php echo $created_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=created"><?php echo __('Date Added');?></a></th>
-            <th width="120"><a <?php echo $updated_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=updated"><?php echo __('Last Updated');?></a></th>
-        </tr>
-    </thead>
-    <tbody>
+    ?>
+    <?php csrf_token(); ?>
+    <input type="hidden" name="do" value="mass_process" >
+    <input type="hidden" id="action" name="a" value="" >
+    <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
+        <thead>
+            <tr>
+                <th width="7px">&nbsp;</th>
+                <th width="350"><a <?php echo $email_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=email"><?php echo __('Email Address');?></a></th>
+                <th width="200"><a  <?php echo $status_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=status"><?php echo __('Ban Status');?></a></th>
+                <th width="120"><a <?php echo $created_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=created"><?php echo __('Date Added');?></a></th>
+                <th width="120"><a <?php echo $updated_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=updated"><?php echo __('Last Updated');?></a></th>
+            </tr>
+        </thead>
+        <tbody>
+        <?php
+            if($res && db_num_rows($res)):
+                $ids=($errors && is_array($_POST['ids']))?$_POST['ids']:null;
+                while ($row = db_fetch_array($res)) {
+                    $sel=false;
+                    if($ids && in_array($row['id'],$ids))
+                        $sel=true;
+                    ?>
+                   <tr id="<?php echo $row['id']; ?>">
+                    <td width=7px>
+                      <input type="checkbox" class="ckb" name="ids[]" value="<?php echo $row['id']; ?>" <?php echo $sel?'checked="checked"':''; ?>>
+                    </td>
+                    <td>&nbsp;<a href="banlist.php?id=<?php echo $row['id']; ?>"><?php echo Format::htmlchars($row['val']); ?></a></td>
+                    <td>&nbsp;&nbsp;<?php echo $row['isactive']?__('Active'):'<b>'.__('Disabled').'</b>'; ?></td>
+                    <td><?php echo Format::date($row['created']); ?></td>
+                    <td><?php echo Format::datetime($row['updated']); ?>&nbsp;</td>
+                   </tr>
+                <?php
+                } //end of while.
+            endif; ?>
+        <tfoot>
+         <tr>
+            <td colspan="5">
+                <?php if($res && $num){ ?>
+                <?php echo __('Select');?>:&nbsp;
+                <a id="selectAll" href="#ckb"><?php echo __('All');?></a>&nbsp;&nbsp;
+                <a id="selectNone" href="#ckb"><?php echo __('None');?></a>&nbsp;&nbsp;
+                <a id="selectToggle" href="#ckb"><?php echo __('Toggle');?></a>&nbsp;&nbsp;
+                <?php }else{
+                    echo __('No banned emails found!');
+                } ?>
+            </td>
+         </tr>
+        </tfoot>
+    </table>
     <?php
-        if($res && db_num_rows($res)):
-            $ids=($errors && is_array($_POST['ids']))?$_POST['ids']:null;
-            while ($row = db_fetch_array($res)) {
-                $sel=false;
-                if($ids && in_array($row['id'],$ids))
-                    $sel=true;
-                ?>
-               <tr id="<?php echo $row['id']; ?>">
-                <td width=7px>
-                  <input type="checkbox" class="ckb" name="ids[]" value="<?php echo $row['id']; ?>" <?php echo $sel?'checked="checked"':''; ?>>
-                </td>
-                <td>&nbsp;<a href="banlist.php?id=<?php echo $row['id']; ?>"><?php echo Format::htmlchars($row['val']); ?></a></td>
-                <td>&nbsp;&nbsp;<?php echo $row['isactive']?__('Active'):'<b>'.__('Disabled').'</b>'; ?></td>
-                <td><?php echo Format::date($row['created']); ?></td>
-                <td><?php echo Format::datetime($row['updated']); ?>&nbsp;</td>
-               </tr>
-            <?php
-            } //end of while.
-        endif; ?>
-    <tfoot>
-     <tr>
-        <td colspan="5">
-            <?php if($res && $num){ ?>
-            <?php echo __('Select');?>:&nbsp;
-            <a id="selectAll" href="#ckb"><?php echo __('All');?></a>&nbsp;&nbsp;
-            <a id="selectNone" href="#ckb"><?php echo __('None');?></a>&nbsp;&nbsp;
-            <a id="selectToggle" href="#ckb"><?php echo __('Toggle');?></a>&nbsp;&nbsp;
-            <?php }else{
-                echo __('No banned emails found!');
-            } ?>
-        </td>
-     </tr>
-    </tfoot>
-</table>
-<?php
-if($res && $num): //Show options..
-    echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
-?>
-
-<?php
-endif;
-?>
+    if($res && $num): //Show options..
+        echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
+    ?>
+    <?php
+        endif;
+    ?>
 </form>
-
 <div style="display:none;" class="dialog" id="confirm-action">
     <h3><?php echo __('Please Confirm');?></h3>
     <a class="close" href=""><i class="icon-remove-circle"></i></a>
diff --git a/include/staff/banrule.inc.php b/include/staff/banrule.inc.php
index 4f98cd148511d0787873a81f07b75e5ddc6c8275..1e433ee89ade186369e1dafe14a1d7a315ccf365 100644
--- a/include/staff/banrule.inc.php
+++ b/include/staff/banrule.inc.php
@@ -24,14 +24,14 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
- <h2><?php echo __('Manage Email Ban Rule');?>
+
+    <h2><?php echo $title; ?>
     <i class="help-tip icon-question-sign" href="#ban_list"></i>
     </h2>
  <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __('Valid email address required');?></em>
             </th>
         </tr>
diff --git a/include/staff/cannedresponse.inc.php b/include/staff/cannedresponse.inc.php
index 930052225625746cc9b088d608e11407f85ee2f0..72fa3c504ee48a077d315bade484176e2c546cf2 100644
--- a/include/staff/cannedresponse.inc.php
+++ b/include/staff/cannedresponse.inc.php
@@ -118,7 +118,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
     <div id="msg_warning"><?php echo __('Canned response is in use by email filter(s)');?>: <?php
     echo implode(', ', $canned->getFilters()); ?></div>
  <?php } ?>
-<p style="padding-left:225px;">
+<p style="text-align:center;">
     <input type="submit" name="submit" value="<?php echo $submit_text; ?>">
     <input type="reset"  name="reset"  value="<?php echo __('Reset'); ?>" onclick="javascript:
         $(this.form).find('textarea.richtext')
diff --git a/include/staff/cannedresponses.inc.php b/include/staff/cannedresponses.inc.php
index bca9ee17c5e0347db832d50b532f628e839286d6..46b89958ceb8338f836ea8d27e148c5054f7afe7 100644
--- a/include/staff/cannedresponses.inc.php
+++ b/include/staff/cannedresponses.inc.php
@@ -50,18 +50,50 @@ else
     $showing=__('No premade responses found!');
 
 ?>
-<div class="pull-left" style="width:700px;padding-top:5px;">
- <h2><?php echo __('Canned Responses');?></h2>
- </div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <b><a href="canned.php?a=add" class="Icon newReply"><?php echo __('Add New Response');?></a></b></div>
-<div class="clear"></div>
 <form action="canned.php" method="POST" name="canned">
+
+<div class="sticky bar opaque">
+    <div class="content">
+        <div class="pull-left flush-left">
+            <h2><?php echo __('Canned Responses');?></h2>
+        </div>
+        <div class="pull-right flush-right">
+            <a href="canned.php?a=add" class="green button"><i class="icon-plus-sign"></i> <?php echo __('Add New Response');?></a>
+
+            <span class="action-button" data-dropdown="#action-dropdown-more" style="/*DELME*/ vertical-align:top; margin-bottom:0">
+                    <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+            </span>
+            <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                <ul id="actions">
+                    <li>
+                        <a class="confirm" data-name="enable" href="canned.php?a=enable">
+                            <i class="icon-ok-sign icon-fixed-width"></i>
+                            <?php echo __( 'Enable'); ?>
+                        </a>
+                    </li>
+                    <li>
+                        <a class="confirm" data-name="disable" href="canned.php?a=disable">
+                            <i class="icon-ban-circle icon-fixed-width"></i>
+                            <?php echo __( 'Disable'); ?>
+                        </a>
+                    </li>
+                    <li class="danger">
+                        <a class="confirm" data-name="delete" href="canned.php?a=delete">
+                            <i class="icon-trash icon-fixed-width"></i>
+                            <?php echo __( 'Delete'); ?>
+                        </a>
+                    </li>
+                </ul>
+            </div>
+        </div>
+    </div>
+</div>
+<div class="clear"></div>
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
@@ -116,11 +148,7 @@ else
 if($res && $num): //Show options..
     echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
 ?>
-<p class="centered" id="actions">
-    <input class="button" type="submit" name="enable" value="<?php echo __('Enable');?>" >
-    <input class="button" type="submit" name="disable" value="<?php echo __('Disable');?>" >
-    <input class="button" type="submit" name="delete" value="<?php echo __('Delete');?>" >
-</p>
+
 <?php
 endif;
 ?>
diff --git a/include/staff/categories.inc.php b/include/staff/categories.inc.php
index 509228e0a98ef88e0bdd9c8aa7353b8eca2cb2ad..7826e21c79719d070d91dedfaefb8eebaf94dde6 100644
--- a/include/staff/categories.inc.php
+++ b/include/staff/categories.inc.php
@@ -36,36 +36,43 @@ else
     $showing=__('No FAQ categories found!');
 
 ?>
-<div class="pull-right flush-right">
-    <a href="categories.php?a=add" class="green button">
-       <i class="icon-plus-sign"></i> <?php echo __('Add New Category');?>
-    </a>
 
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-        <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-    <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-            <li class="danger"><a class="confirm" data-form-id="mass-actions" data-name="delete" href="categories.php?a=delete">
-                <i class="icon-trash icon-fixed-width"></i>
-                <?php echo __('Delete'); ?></a></li>
-        </ul>
-    </div>
-</div>
-
-<div class="pull-left">
- <h2><?php echo __('FAQ Categories');?></h2>
-</div>
-
-
-<div class="clear"></div>
 <form action="categories.php" method="POST" id="mass-actions">
- <?php csrf_token(); ?>
- <input type="hidden" name="do" value="mass_process" >
- <input type="hidden" id="action" name="a" value="" >
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('FAQ Categories');?></h2>
+            </div>
+            <div class="pull-right flush-right">
+                <a href="categories.php?a=add" class="green button">
+                    <i class="icon-plus-sign"></i>
+                    <?php echo __( 'Add New Category');?>
+                </a>
+                <div class="pull-right flush-right">
+
+                    <span class="action-button" data-dropdown="#action-dropdown-more">
+                        <i class="icon-caret-down pull-right"></i>
+                        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                    </span>
+                    <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                        <ul id="actions">
+                            <li class="danger">
+                                <a class="confirm" data-form-id="mass-actions" data-name="delete" href="categories.php?a=delete">
+                                    <i class="icon-trash icon-fixed-width"></i>
+                                    <?php echo __( 'Delete'); ?>
+                                </a>
+                            </li>
+                        </ul>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+    <div class="clear"></div>
+    <?php csrf_token(); ?>
+    <input type="hidden" name="do" value="mass_process" >
+    <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/dashboard.inc.php b/include/staff/dashboard.inc.php
new file mode 100644
index 0000000000000000000000000000000000000000..7e760cab28daa0545c87e1a9123fe4dd0589e404
--- /dev/null
+++ b/include/staff/dashboard.inc.php
@@ -0,0 +1,83 @@
+<script type="text/javascript" src="js/raphael-min.js"></script>
+<script type="text/javascript" src="js/g.raphael.js"></script>
+<script type="text/javascript" src="js/g.line-min.js"></script>
+<script type="text/javascript" src="js/g.dot-min.js"></script>
+<script type="text/javascript" src="js/bootstrap-tab.js"></script>
+<script type="text/javascript" src="js/dashboard.inc.js"></script>
+
+<!--<link rel="stylesheet" type="text/css" href="css/bootstrap.css"/>-->
+<link rel="stylesheet" type="text/css" href="css/dashboard.css"/>
+
+<div id="basic_search">
+    <div style="min-height:25px;">
+        <!--<p><?php //echo __('Select the starting time and period for the system activity graph');?></p>-->
+        <form class="form-inline" id="timeframe-form">
+            &nbsp;<i class="help-tip icon-question-sign" href="#report_timeframe"></i>
+            <label>
+                <?php echo __( 'Report timeframe'); ?>:
+                <input type="text" class="dp input-medium search-query" name="start" placeholder="<?php echo __('Last month');?>" />
+            </label>
+            <label>
+                <?php echo __( 'period');?>:
+                <select name="period">
+                    <option value="now" selected="selected">
+                        <?php echo __( 'Up to today');?>
+                    </option>
+                    <option value="+7 days">
+                        <?php echo __( 'One Week');?>
+                    </option>
+                    <option value="+14 days">
+                        <?php echo __( 'Two Weeks');?>
+                    </option>
+                    <option value="+1 month">
+                        <?php echo __( 'One Month');?>
+                    </option>
+                    <option value="+3 months">
+                        <?php echo __( 'One Quarter');?>
+                    </option>
+                </select>
+            </label>
+            <button class="green button action-button muted" type="submit">
+                <?php echo __( 'Refresh');?>
+            </button>
+        </form>
+    </div>
+</div>
+<div class="clear"></div>
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="pull-left flush-left">
+        <h2><?php echo __('Ticket Activity');
+            ?>&nbsp;<i class="help-tip icon-question-sign" href="#ticket_activity"></i></h2>
+    </div>
+</div>
+<div class="clear"></div>
+<!-- Create a graph and fetch some data to create pretty dashboard -->
+<div style="position:relative">
+    <div id="line-chart-here" style="height:300px"></div>
+    <div style="position:absolute;right:0;top:0" id="line-chart-legend"></div>
+</div>
+
+<hr/>
+<h2><?php echo __('Statistics'); ?>&nbsp;<i class="help-tip icon-question-sign" href="#statistics"></i></h2>
+<p><?php echo __('Statistics of tickets organized by department, help topic, and agent.');?></p>
+<ul class="tabs">
+    <li class="active">
+        <a href="#departments"><?php echo __('Departments'); ?></a>
+    </li>
+    <li>
+        <a href="#topics"><?php echo __('Topics'); ?></a>
+    </li>
+    <li>
+        <a href="#agents"><?php echo __('Agents'); ?></a>
+    </li>
+</ul>
+<!--============= DEPARTMENTS ==============-->
+<div class="tab_content" id="departments">Department content goes here</div>
+<!--============= TOPICS ==============-->
+<div class="tab_content hidden" id="topics">Topics content goes here</div>
+<!--============= AGENTS ==============-->
+<div class="tab_content hidden" id="agents">Agents content goes here</div>
+
+<div id="table-here"></div>
+
+<?php
diff --git a/include/staff/department.inc.php b/include/staff/department.inc.php
index 62882a14ce1cdcdec9bdba876dd7605ead7657fa..d65c99a0d630e85014e21c23cb9368cd8c4e1a3f 100644
--- a/include/staff/department.inc.php
+++ b/include/staff/department.inc.php
@@ -3,7 +3,7 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin()) die('Access
 $info = $qs = array();
 if($dept && $_REQUEST['a']!='add') {
     //Editing Department.
-    $title=__('Update Department');
+    $title=__('Update Department –');
     $action='update';
     $submit_text=__('Save Changes');
     $info = $dept->getInfo();
@@ -31,7 +31,10 @@ $info = Format::htmlchars(($errors && $_POST) ? $_POST : $info);
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
- <h2><?php echo __('Department');?></h2>
+<h2><?php echo $title; ?>
+    <?php if ($info) { ?> <span class="ltr"><?php echo $info['name']; ?></span>
+    <?php } ?>
+</h2>
 <ul class="clean tabs">
     <li class="active"><a href="#settings">
         <i class="icon-file"></i> <?php echo __('Settings'); ?></a></li>
@@ -43,7 +46,6 @@ $info = Format::htmlchars(($errors && $_POST) ? $_POST : $info);
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __('Department Information');?></em>
             </th>
         </tr>
diff --git a/include/staff/departments.inc.php b/include/staff/departments.inc.php
index 6e3076fc9564eaa7e71e8206dd10f39804872a61..09711227c5cdc86acb2caa50ab68ec1042d4498b 100644
--- a/include/staff/departments.inc.php
+++ b/include/staff/departments.inc.php
@@ -66,7 +66,6 @@ $showing = $pageNav->showing().' '._N('department', 'departments', $count);
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7px">&nbsp;</th>
diff --git a/include/staff/directory.inc.php b/include/staff/directory.inc.php
index 361c90121761db6b072f3b1e7f7fe4c64077dece..b6996e25a0bd125d07302d9307e12ea0468cf338 100644
--- a/include/staff/directory.inc.php
+++ b/include/staff/directory.inc.php
@@ -74,9 +74,9 @@ $pageNav->paginate($agents);
 $qstr.='&amp;order='.($order=='DESC' ? 'ASC' : 'DESC');
 
 ?>
-<h2><?php echo __('Agents');?>
-&nbsp;<i class="help-tip icon-question-sign" href="#staff_members"></i></h2>
-<div class="pull-left" style="width:700px">
+
+<div id="basic_search">
+    <div style="min-height:25px;">
     <form action="directory.php" method="GET" name="filter">
        <input type="text" name="q" value="<?php echo Format::htmlchars($_REQUEST['q']); ?>" >
         <select name="did" id="did">
@@ -93,15 +93,22 @@ $qstr.='&amp;order='.($order=='DESC' ? 'ASC' : 'DESC');
         &nbsp;<i class="help-tip icon-question-sign" href="#apply_filtering_criteria"></i>
     </form>
  </div>
+</div>
 <div class="clear"></div>
-<?php
-if ($agents->exists(true))
-    $showing=$pageNav->showing();
-else
-    $showing=__('No agents found!');
-?>
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="pull-left flush-left">
+        <h2><?php echo __('Agents');?>
+            &nbsp;<i class="help-tip icon-question-sign" href="#staff_members"></i>
+        </h2>
+    </div>
+</div>
+    <?php
+    if ($agents->exists(true))
+        $showing=$pageNav->showing();
+    else
+        $showing=__('No agents found!');
+    ?>
 <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="160"><a <?php echo $name_sort; ?> href="directory.php?<?php echo $qstr; ?>&sort=name"><?php echo __('Name');?></a></th>
diff --git a/include/staff/dynamic-form.inc.php b/include/staff/dynamic-form.inc.php
index ed2ec1e4cf53b9281ec75c12883c6f1ae5bf8a00..4b1bcde2ac43079c714bb9aac2766e9d03dd6c41 100644
--- a/include/staff/dynamic-form.inc.php
+++ b/include/staff/dynamic-form.inc.php
@@ -2,7 +2,7 @@
 
 $info=array();
 if($form && $_REQUEST['a']!='add') {
-    $title = __('Update form section');
+    $title = __('Update form section –');
     $action = 'update';
     $url = "?id=".urlencode($_REQUEST['id']);
     $submit_text=__('Save Changes');
@@ -36,12 +36,15 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
     <input type="hidden" name="do" value="<?php echo $action; ?>">
     <input type="hidden" name="a" value="<?php echo $action; ?>">
     <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
-    <h2><?php echo $form ? Format::htmlchars($form->getTitle()) : __('Custom Form'); ?></h2>
+
+    <h2><?php echo $title; ?>
+        <?php if ($form) { ?> <span class="ltr"><?php echo $form->getTitle(); ?></span>
+        <?php } ?>
+    </h2>
     <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __(
                 'Forms are used to allow for collection of custom data'
                 ); ?></em>
diff --git a/include/staff/dynamic-forms.inc.php b/include/staff/dynamic-forms.inc.php
index 65bcc43c64016b0115069493f9753f740a08656f..fbb7e75ad69344459ce98e78c4f97206b5f75e67 100644
--- a/include/staff/dynamic-forms.inc.php
+++ b/include/staff/dynamic-forms.inc.php
@@ -1,24 +1,29 @@
 <form action="forms.php" method="POST" name="forms">
 
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Custom Forms'); ?></h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-<a href="forms.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php
-    echo __('Add New Custom Form'); ?></a>
-
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li class="danger"><a class="confirm" data-name="delete" href="forms.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+<div class="sticky bar opaque">
+    <div class="content">
+        <div class="pull-left flush-left">
+            <h2><?php echo __('Custom Forms'); ?></h2>
+        </div>
+        <div class="pull-right flush-right">
+            <a href="forms.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php
+                    echo __('Add New Custom Form'); ?></a>
+            <span class="action-button" data-dropdown="#action-dropdown-more">
+                    <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+            </span>
+            <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                <ul id="actions">
+                    <li class="danger">
+                        <a class="confirm" data-name="delete" href="forms.php?a=delete">
+                            <i class="icon-trash icon-fixed-width"></i>
+                            <?php echo __( 'Delete'); ?>
+                        </a>
+                    </li>
+                </ul>
+            </div>
+        </div>
     </div>
-
 </div>
 <div class="clear"></div>
 
@@ -66,7 +71,6 @@ $showing=$pageNav->showing().' '._N('form','forms',$count);
     <?php } ?>
     </tbody>
     <tbody>
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/dynamic-list.inc.php b/include/staff/dynamic-list.inc.php
index cfc87a59dbf3e361c7fcea610989c04a71ab94b0..58d19a092055b7049bc37f525d72db3cd2c542bf 100644
--- a/include/staff/dynamic-list.inc.php
+++ b/include/staff/dynamic-list.inc.php
@@ -24,9 +24,11 @@ $info=Format::htmlchars(($errors && $_POST) ? array_merge($info,$_POST) : $info)
     <input type="hidden" name="do" value="<?php echo $action; ?>">
     <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
     <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
-    <h2><?php echo __('Custom List'); ?>
-    <?php echo $list ? $list->getName() : __('Add new list'); ?></h2>
-
+    <h2><?php echo $title; ?>
+        <?php if ($list) { ?>
+            – <span class="ltr"><?php echo $list ? $list->getName() : __('Custom list'); ?></span>
+        <?php } ?>
+    </h2>
 <ul class="clean tabs" id="list-tabs">
     <li <?php if (!$list) echo 'class="active"'; ?>><a href="#definition">
         <i class="icon-plus"></i> <?php echo __('Definition'); ?></a></li>
@@ -43,7 +45,6 @@ $info=Format::htmlchars(($errors && $_POST) ? array_merge($info,$_POST) : $info)
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __(
                 'Custom lists are used to provide drop-down lists for custom forms.'
                 ); ?>&nbsp;<i class="help-tip icon-question-sign" href="#custom_lists"></i></em>
diff --git a/include/staff/dynamic-lists.inc.php b/include/staff/dynamic-lists.inc.php
index a31784452e12f04ef8021d8276eadbfa5999256b..93197c79d984f21afa2e6b66a9e27acd8457ad70 100644
--- a/include/staff/dynamic-lists.inc.php
+++ b/include/staff/dynamic-lists.inc.php
@@ -1,22 +1,29 @@
 <form action="lists.php" method="POST" name="lists">
 
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Custom Lists'); ?></h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <a href="lists.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php
- echo __('Add New Custom List'); ?></a>
+<div class="sticky bar opaque">
+    <div class="content">
+        <div class="pull-left flush-left">
+            <h2><?php echo __('Custom Lists'); ?></h2>
+        </div>
+        <div class="pull-right flush-right">
+            <a href="lists.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php
+                    echo __('Add New Custom List'); ?></a>
 
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li class="danger"><a class="confirm" data-name="delete" href="lists.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+            <span class="action-button" data-dropdown="#action-dropdown-more">
+                    <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+            </span>
+            <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                <ul id="actions">
+                    <li class="danger">
+                        <a class="confirm" data-name="delete" href="lists.php?a=delete">
+                            <i class="icon-trash icon-fixed-width"></i>
+                            <?php echo __( 'Delete'); ?>
+                        </a>
+                    </li>
+                </ul>
+            </div>
+        </div>
     </div>
 </div>
 <div class="clear"></div>
@@ -33,7 +40,6 @@ $showing=$pageNav->showing().' '._N('custom list', 'custom lists', $count);
 <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="" >
 <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption>Custom Lists</caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/email.inc.php b/include/staff/email.inc.php
index 5cc183baab6d05f5ce14e60d7d8feb6ed5219c39..904b0018158bef808615daf12a8f54b6d6a87d86 100644
--- a/include/staff/email.inc.php
+++ b/include/staff/email.inc.php
@@ -2,7 +2,7 @@
 if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin()) die('Access Denied');
 $info = $qs = array();
 if($email && $_REQUEST['a']!='add'){
-    $title=__('Update Email');
+    $title=__('Update Email Address –');
     $action='update';
     $submit_text=__('Save Changes');
     $info=$email->getInfo();
@@ -18,7 +18,7 @@ if($email && $_REQUEST['a']!='add'){
 
     $qs += array('id' => $email->getId());
 }else {
-    $title=__('Add New Email');
+    $title=__('Add New Email Address');
     $action='create';
     $submit_text=__('Submit');
     $info['ispublic']=isset($info['ispublic'])?$info['ispublic']:1;
@@ -34,7 +34,10 @@ if($email && $_REQUEST['a']!='add'){
 }
 $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
 ?>
-<h2><?php echo __('Email Address');?></h2>
+<h2><?php echo $title; ?>
+    <?php if ($info) { ?> <span class="ltr"><?php echo $info['email']; ?></span>
+    <?php } ?>
+</h2>
 <form action="emails.php?<?php echo Http::build_query($qs); ?>" method="post" id="save">
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="<?php echo $action; ?>">
@@ -44,7 +47,6 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><strong><?php echo __('Email Information and Settings');?></strong></em>
             </th>
         </tr>
diff --git a/include/staff/emails.inc.php b/include/staff/emails.inc.php
index cad6b890a84ae01b65a453c1de9a15287c6b2f1d..30742a493a3fe105e1996c12d73fbd3a017506b4 100644
--- a/include/staff/emails.inc.php
+++ b/include/staff/emails.inc.php
@@ -40,30 +40,35 @@ $def_dept_name = $cfg->getDefaultDept()->getName();
 $def_priority = $cfg->getDefaultPriority()->getDesc();
 ?>
 <form action="emails.php" method="POST" name="emails">
-
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Email Addresses');?></h2>
- </div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <a href="emails.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Email');?></a>
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li class="danger"><a class="confirm" data-name="delete" href="emails.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('Email Addresses');?></h2>
+            </div>
+            <div class="pull-right flush-right">
+                <a href="emails.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Email');?></a>
+                <span class="action-button" data-dropdown="#action-dropdown-more">
+                            <i class="icon-caret-down pull-right"></i>
+                            <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul id="actions">
+                        <li class="danger">
+                            <a class="confirm" data-name="delete" href="emails.php?a=delete">
+                                <i class="icon-trash icon-fixed-width"></i>
+                                <?php echo __( 'Delete'); ?>
+                            </a>
+                        </li>
+                    </ul>
+                </div>
+            </div>
+        </div>
     </div>
-</div>
-<div class="clear"></div>
+    <div class="clear"></div>
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/faq-categories.inc.php b/include/staff/faq-categories.inc.php
index 1faf2e74f4554875ede3bc35e57cd2d90077931b..2a3d56c58450e21207a16d2f8df7ffdeac410c21 100644
--- a/include/staff/faq-categories.inc.php
+++ b/include/staff/faq-categories.inc.php
@@ -93,7 +93,10 @@ foreach ($topics as $T) {
 
     </div>
 </form>
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="flush-left">
 <h2><?php echo __('Frequently Asked Questions');?></h2>
+    </div></div>
 <hr>
 <div>
 <?php
diff --git a/include/staff/filter.inc.php b/include/staff/filter.inc.php
index aa958eb12dbc0210c2724bddc153aeb2907a5890..c159817afcadae31fca091bacfc9f72288c3e8cb 100644
--- a/include/staff/filter.inc.php
+++ b/include/staff/filter.inc.php
@@ -6,7 +6,7 @@ $match_types=Filter::getSupportedMatchTypes();
 
 $info = $qs = array();
 if($filter && $_REQUEST['a']!='add'){
-    $title=__('Update Filter');
+    $title=__('Update Filter –');
     $action='update';
     $submit_text=__('Save Changes');
     $info=array_merge($filter->getInfo(),$filter->getFlatRules());
@@ -26,12 +26,14 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
- <h2><?php echo __('Ticket Filter');?></h2>
+ <h2><?php echo $title; ?>
+     <?php if ($info) { ?> <span class="ltr"><?php echo $info['name']; ?></span>
+     <?php } ?>
+</h2>
  <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __('Filters are executed based on execution order. Filter can target specific ticket source.');?></em>
             </th>
         </tr>
diff --git a/include/staff/filters.inc.php b/include/staff/filters.inc.php
index 5d81d4e00864be5a335383fcac9f71c24d743fa6..343074de2cee4aea3e82c3102d88138389e327d4 100644
--- a/include/staff/filters.inc.php
+++ b/include/staff/filters.inc.php
@@ -45,39 +45,47 @@ else
 
 ?>
 <form action="filters.php" method="POST" name="filters">
-
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Ticket Filters');?></h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
- <a href="filters.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Filter');?></a>
-
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="filters.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="filters.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li class="danger"><a class="confirm" data-name="delete" href="filters.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+<div class="sticky bar opaque">
+    <div class="content">
+        <div class="pull-left flush-left">
+            <h2><?php echo __('Ticket Filters');?></h2>
+        </div>
+        <div class="pull-right flush-right">
+            <a href="filters.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Filter');?></a>
+            <span class="action-button" data-dropdown="#action-dropdown-more">
+                <i class="icon-caret-down pull-right"></i>
+                <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+            </span>
+            <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                <ul id="actions">
+                    <li>
+                        <a class="confirm" data-name="enable" href="filters.php?a=enable">
+                            <i class="icon-ok-sign icon-fixed-width"></i>
+                            <?php echo __( 'Enable'); ?>
+                        </a>
+                    </li>
+                    <li>
+                        <a class="confirm" data-name="disable" href="filters.php?a=disable">
+                            <i class="icon-ban-circle icon-fixed-width"></i>
+                            <?php echo __( 'Disable'); ?>
+                        </a>
+                    </li>
+                    <li class="danger">
+                        <a class="confirm" data-name="delete" href="filters.php?a=delete">
+                            <i class="icon-trash icon-fixed-width"></i>
+                            <?php echo __( 'Delete'); ?>
+                        </a>
+                    </li>
+                </ul>
+            </div>
+        </div>
     </div>
-
-
 </div>
 <div class="clear"></div>
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/helptopic.inc.php b/include/staff/helptopic.inc.php
index bd3e28dc30b292f93b351293db76ba804b03d86b..96e70049c4d788cecceba7610c0a2ded71a5d0e8 100644
--- a/include/staff/helptopic.inc.php
+++ b/include/staff/helptopic.inc.php
@@ -23,13 +23,11 @@ if($topic && $_REQUEST['a']!='add') {
 $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
 ?>
 
-<h2 style="font-weight: normal"><?php echo $title; ?>
-    &nbsp;<i class="help-tip icon-question-sign" href="#help_topic_information"></i>
-    </h2>
+<h2><?php echo $title; ?>
 <?php if ($topic) { ?>
-    <div class="big"><strong><?php echo $topic->getLocal('topic'); ?></strong></div>
+ - <span class="ltr"><?php echo $topic->getLocal('topic'); ?></span>
 <?php } ?>
-
+ <i class="help-tip icon-question-sign" href="#help_topic_information"></i></h2>
 <br/>
 
 <ul class="clean tabs" id="topic-tabs">
diff --git a/include/staff/helptopics.inc.php b/include/staff/helptopics.inc.php
index 9839cc76e81be16d03f4ada4112809d228dc8bf3..ef71b5b5d5177e4938a2c3fbe6e5ef39f21ac6a1 100644
--- a/include/staff/helptopics.inc.php
+++ b/include/staff/helptopics.inc.php
@@ -12,56 +12,62 @@ $order_by = 'sort';
 
 ?>
 <form action="helptopics.php" method="POST" name="topics">
-
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Help Topics');?></h2>
- </div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <?php if ($cfg->getTopicSortMode() != 'a') { ?>
-        <input class="button no-confirm" type="submit" name="sort" value="Save"/>
-    <?php } ?>
-    <a href="helptopics.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Help Topic');?></a>
-
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="helptopics.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="helptopics.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li class="danger"><a class="confirm" data-name="delete" href="helptopics.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('Help Topics');?></h2>
+            </div>
+            <div class="pull-right flush-right">
+                <?php if ($cfg->getTopicSortMode() != 'a') { ?>
+                <input class="button no-confirm" type="submit" name="sort" value="Save" />
+                <?php } ?>
+                <a href="helptopics.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Help Topic');?></a>
+                <span class="action-button" data-dropdown="#action-dropdown-more">
+           <i class="icon-caret-down pull-right"></i>
+            <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul id="actions">
+                        <li>
+                            <a class="confirm" data-name="enable" href="helptopics.php?a=enable">
+                                <i class="icon-ok-sign icon-fixed-width"></i>
+                                <?php echo __( 'Enable'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="confirm" data-name="disable" href="helptopics.php?a=disable">
+                                <i class="icon-ban-circle icon-fixed-width"></i>
+                                <?php echo __( 'Disable'); ?>
+                            </a>
+                        </li>
+                        <li class="danger">
+                            <a class="confirm" data-name="delete" href="helptopics.php?a=delete">
+                                <i class="icon-trash icon-fixed-width"></i>
+                                <?php echo __( 'Delete'); ?>
+                            </a>
+                        </li>
+                    </ul>
+                </div>
+            </div>
+        </div>
     </div>
-
-
-
-</div>
-<div class="clear"></div>
+    <div class="clear"></div>
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="sort" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><span class="pull-left" style="display:inline-block;vertical-align:middle"><?php
-         echo $showing; ?></span>
-         <div class="pull-right"><?php echo __('Sorting Mode'); ?>:
-        <select name="help_topic_sort_mode" onchange="javascript:
+
+    <!-- <div class="pull-right"><?php //echo __('Sorting Mode'); ?>:
+    <select name="help_topic_sort_mode" onchange="javascript:
     var $form = $(this).closest('form');
     $form.find('input[name=a]').val('sort');
     $form.submit();
 ">
-<?php foreach (OsticketConfig::allTopicSortModes() as $i=>$m)
-    echo sprintf('<option value="%s"%s>%s</option>',
-        $i, $i == $cfg->getTopicSortMode() ? ' selected="selected"' : '', $m); ?>
+<?php// foreach (OsticketConfig::allTopicSortModes() as $i=>$m)
+    //echo sprintf('<option value="%s"%s>%s</option>',
+    //    $i, $i == $cfg->getTopicSortMode() ? ' selected="selected"' : '', $m); ?>
         </select>
-    </div>
-    </caption>
+    </div>-->
     <thead>
         <tr>
             <th width="7" style="height:20px;">&nbsp;</th>
diff --git a/include/staff/org-view.inc.php b/include/staff/org-view.inc.php
index 6c50d048f6876da6fb914be91ca250e6bce61947..1c20cb92a07e9b172565a9334eb9d695beb1b445 100644
--- a/include/staff/org-view.inc.php
+++ b/include/staff/org-view.inc.php
@@ -9,16 +9,16 @@ if(!defined('OSTSCPINC') || !$thisstaff || !is_object($org)) die('Invalid path')
              title="Reload"><i class="icon-refresh"></i> <?php echo $org->getName(); ?></a></h2>
         </td>
         <td width="50%" class="right_align has_bottom_border">
+<?php if ($thisstaff->hasPerm(Organization::PERM_DELETE)) { ?>
+            <a id="org-delete" class="red button action-button org-action"
+            href="#orgs/<?php echo $org->getId(); ?>/delete"><i class="icon-trash"></i>
+            <?php echo __('Delete Organization'); ?></a>
+<?php } ?>
 <?php if ($thisstaff->hasPerm(Organization::PERM_EDIT)) { ?>
-            <span class="action-button pull-right" data-dropdown="#action-dropdown-more">
+            <span class="action-button" data-dropdown="#action-dropdown-more">
                 <i class="icon-caret-down pull-right"></i>
                 <span ><i class="icon-cog"></i> <?php echo __('More'); ?></span>
             </span>
-<?php } ?>
-<?php if ($thisstaff->hasPerm(Organization::PERM_DELETE)) { ?>
-            <a id="org-delete" class="red button action-button pull-right org-action"
-            href="#orgs/<?php echo $org->getId(); ?>/delete"><i class="icon-trash"></i>
-            <?php echo __('Delete Organization'); ?></a>
 <?php } ?>
             <div id="action-dropdown-more" class="action-dropdown anchor-right">
               <ul>
diff --git a/include/staff/orgs.inc.php b/include/staff/orgs.inc.php
index 969540cdce2d2cdfa48a6bf7b83f744107a4f279..e4993e85d699d375358a5f7f0c75cbd14e1efba1 100644
--- a/include/staff/orgs.inc.php
+++ b/include/staff/orgs.inc.php
@@ -71,47 +71,52 @@ $query="$select $from $where GROUP BY org.id ORDER BY $order_by LIMIT ".$pageNav
 $qhash = md5($query);
 $_SESSION['orgs_qs_'.$qhash] = $query;
 ?>
-<h2><?php echo __('Organizations'); ?></h2>
-<div class="pull-left">
-    <form action="orgs.php" method="get">
-        <?php csrf_token(); ?>
-        <input type="hidden" name="a" value="search">
-        <table>
-            <tr>
-                <td><input type="search" id="basic-org-search" name="query"
-                    autofocus size="30" value="<?php echo Format::htmlchars($_REQUEST['query']); ?>"
-                    autocomplete="off" autocorrect="off" autocapitalize="off"></td>
-                <td><input type="submit" name="basic_search" class="button" value="<?php echo __('Search'); ?>"></td>
-                <!-- <td>&nbsp;&nbsp;<a href="" id="advanced-user-search">[advanced]</a></td> -->
-            </tr>
-        </table>
-    </form>
- </div>
-
-<div class="pull-right">
-<?php if ($thisstaff->hasPerm(Organization::PERM_CREATE)) { ?>
-    <a class="green button action-button add-org"
-        href="#">
-        <i class="icon-plus-sign"></i>
-        <?php echo __('Add Organization'); ?>
-    </a>
-<?php }
-if ($thisstaff->hasPerm(Organization::PERM_DELETE)) { ?>
-    <span class="action-button" data-dropdown="#action-dropdown-more"
-        style="/*DELME*/ vertical-align:top; margin-bottom:0">
-        <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-    <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul>
-            <li class="danger"><a class="orgs-action" href="#delete">
-                <i class="icon-trash icon-fixed-width"></i>
-                <?php echo __('Delete'); ?></a></li>
-        </ul>
+<div id="basic_search">
+    <div style="min-height:25px;">
+        <form action="orgs.php" method="get">
+            <?php csrf_token(); ?>
+            <div class="attached input">
+            <input type="hidden" name="a" value="search">
+            <input type="search" class="basic-search" id="basic-org-search" name="query" autofocus size="30" value="<?php echo Format::htmlchars($_REQUEST['query']); ?>" autocomplete="off" autocorrect="off" autocapitalize="off">
+                <button type="submit" class="attached button"><i class="icon-search"></i>
+                </button>
+            <!-- <td>&nbsp;&nbsp;<a href="" id="advanced-user-search">[advanced]</a></td> -->
+            </div>
+        </form>
+    </div>
+</div>
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('Organizations'); ?></h2>
+            </div>
+            <div class="pull-right">
+                <?php if ($thisstaff->hasPerm(Organization::PERM_CREATE)) { ?>
+                <a class="green button action-button add-org"
+                   href="#">
+                    <i class="icon-plus-sign"></i>
+                    <?php echo __('Add Organization'); ?>
+                </a>
+                <?php }
+            if ($thisstaff->hasPerm(Organization::PERM_DELETE)) { ?>
+                <span class="action-button" data-dropdown="#action-dropdown-more"
+                      style="/*DELME*/ vertical-align:top; margin-bottom:0">
+                    <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul>
+                        <li class="danger"><a class="orgs-action" href="#delete">
+                            <i class="icon-trash icon-fixed-width"></i>
+                            <?php echo __('Delete'); ?></a></li>
+                    </ul>
+                </div>
+                <?php } ?>
+            </div>
+        </div>
     </div>
-<?php } ?>
 </div>
-
 <div class="clear"></div>
 <?php
 $showing = $search ? __('Search Results').': ' : '';
@@ -127,7 +132,6 @@ else
  <input type="hidden" id="action" name="do" value="" >
  <input type="hidden" id="selected-count" name="count" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th nowrap width="12"> </th>
diff --git a/include/staff/page.inc.php b/include/staff/page.inc.php
index 1a959a4c8a3c50f0f03efc507db103266b641add..250b5f3bd6cb339c4489d9bc67d8de4bc198d99e 100644
--- a/include/staff/page.inc.php
+++ b/include/staff/page.inc.php
@@ -8,7 +8,7 @@ $pageTypes = array(
         );
 $info = $qs = array();
 if($page && $_REQUEST['a']!='add'){
-    $title=__('Update Page');
+    $title=__('Update Page –');
     $action='update';
     $submit_text=__('Save Changes');
     $info=$page->getHashtable();
@@ -42,15 +42,16 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
- <h2><?php echo __('Site Pages'); ?>
+ <h2><?php echo $title; ?>
+     <?php if ($info) { ?> <span class="ltr"><?php echo $info['name']; ?></span>
+     <?php } ?>
     <i class="help-tip icon-question-sign" href="#site_pages"></i>
     </h2>
  <table class="form_table fixed" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
-        <tr><td></td><td></td></tr> <!-- For fixed table layout -->
+        <tr><td style="padding:0"></td><td style="padding:0;"></td></tr> <!-- For fixed table layout -->
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __('Page information'); ?></em>
             </th>
         </tr>
diff --git a/include/staff/pages.inc.php b/include/staff/pages.inc.php
index 543b6bb78209c770784622ccce33d37b73a487d7..887515c206a05cc7d8162d42834cd260f932d6d0 100644
--- a/include/staff/pages.inc.php
+++ b/include/staff/pages.inc.php
@@ -37,40 +37,50 @@ else
 
 ?>
 <form action="pages.php" method="POST" name="tpls">
-
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Site Pages'); ?>
-    <i class="help-tip icon-question-sign" href="#site_pages"></i>
-    </h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <a href="pages.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Page'); ?></a>
-
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="pages.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="pages.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li class="danger"><a class="confirm" data-name="delete" href="pages.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('Site Pages'); ?>
+        <i class="help-tip icon-question-sign notsticky" href="#site_pages"></i>
+        </h2>
+            </div>
+            <div class="pull-right flush-right">
+                <a href="pages.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Page'); ?></a>
+                <span class="action-button" data-dropdown="#action-dropdown-more">
+           <i class="icon-caret-down pull-right"></i>
+            <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul id="actions">
+                        <li>
+                            <a class="confirm" data-name="enable" href="pages.php?a=enable">
+                                <i class="icon-ok-sign icon-fixed-width"></i>
+                                <?php echo __( 'Enable'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="confirm" data-name="disable" href="pages.php?a=disable">
+                                <i class="icon-ban-circle icon-fixed-width"></i>
+                                <?php echo __( 'Disable'); ?>
+                            </a>
+                        </li>
+                        <li class="danger">
+                            <a class="confirm" data-name="delete" href="pages.php?a=delete">
+                                <i class="icon-trash icon-fixed-width"></i>
+                                <?php echo __( 'Delete'); ?>
+                            </a>
+                        </li>
+                    </ul>
+                </div>
+            </div>
+        </div>
     </div>
-</div>
-<div class="clear"></div>
+    <div class="clear"></div>
 <form action="pages.php" method="POST" name="tpls">
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/plugins.inc.php b/include/staff/plugins.inc.php
index bbb25bd04bfef47ff1b280e62a98c8e0026039f2..b6bc8c3b7b068ae8ab74e7a71175c5e5c684a243 100644
--- a/include/staff/plugins.inc.php
+++ b/include/staff/plugins.inc.php
@@ -1,28 +1,40 @@
 <form action="plugins.php" method="POST" name="forms">
 
-    <div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Currently Installed Plugins'); ?></h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <a href="plugins.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php
- echo __('Add New Plugin'); ?></a>
-
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="plugins.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="plugins.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li class="danger"><a class="confirm" data-name="delete" href="plugins.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+<div class="sticky bar opaque">
+    <div class="content">
+        <div class="pull-left flush-left">
+            <h2><?php echo __('Currently Installed Plugins'); ?></h2>
+        </div>
+        <div class="pull-right flush-right">
+            <a href="plugins.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php
+                echo __('Add New Plugin'); ?></a>
+            <span class="action-button" data-dropdown="#action-dropdown-more">
+                <i class="icon-caret-down pull-right"></i>
+                <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+            </span>
+            <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                <ul id="actions">
+                    <li>
+                        <a class="confirm" data-name="enable" href="plugins.php?a=enable">
+                            <i class="icon-ok-sign icon-fixed-width"></i>
+                            <?php echo __( 'Enable'); ?>
+                        </a>
+                    </li>
+                    <li>
+                        <a class="confirm" data-name="disable" href="plugins.php?a=disable">
+                            <i class="icon-ban-circle icon-fixed-width"></i>
+                            <?php echo __( 'Disable'); ?>
+                        </a>
+                    </li>
+                    <li class="danger">
+                        <a class="confirm" data-name="delete" href="plugins.php?a=delete">
+                            <i class="icon-trash icon-fixed-width"></i>
+                            <?php echo __( 'Delete'); ?>
+                        </a>
+                    </li>
+                </ul>
+            </div>
+        </div>
     </div>
 </div>
 <div class="clear"></div>
diff --git a/include/staff/profile.inc.php b/include/staff/profile.inc.php
index 6fc6a2c75bfec9247f09599b1ee89f79681a2a60..d11c0f4c67f94f90465d0f50f5a31a136701234d 100644
--- a/include/staff/profile.inc.php
+++ b/include/staff/profile.inc.php
@@ -6,8 +6,7 @@ if(!defined('OSTSTAFFINC') || !$staff || !$thisstaff) die('Access Denied');
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="update">
  <input type="hidden" name="id" value="<?php echo $staff->getId(); ?>">
- <h2><?php echo __('My Account Profile');?></h2>
-
+<h2><?php echo __('My Account Profile');?></h2>
   <ul class="clean tabs">
     <li class="active"><a href="#account"><i class="icon-user"></i> <?php echo __('Account'); ?></a></li>
     <li><a href="#preferences"><?php echo __('Preferences'); ?></a></li>
@@ -314,10 +313,11 @@ if ($avatar->isChangeable()) { ?>
   </div>
 
   <p style="text-align:center;">
-      <input type="submit" name="submit" value="<?php echo __('Save Changes'); ?>">
-      <input type="reset"  name="reset"  value="<?php echo __('Reset');?>">
-      <input type="button" name="cancel" value="<?php echo __('Cancel');?>" onclick="window.history.go(-1);">
+    <button class="button action-button" type="submit" name="submit" ><i class="icon-save"></i> <?php echo __('Save Changes'); ?></button>
+    <button class="button action-button" type="reset"  name="reset"><?php echo __('Reset');?></button>
+    <button class="red button action-button" type="button" name="cancel" onclick="window.history.go(-1);"><i class="icon-remove-circle"></i> <?php echo __('Cancel');?></button>
   </p>
+    <div class="clear"></div>
 </form>
 <?php
 if ($staff->change_passwd) { ?>
diff --git a/include/staff/role.inc.php b/include/staff/role.inc.php
index de2eecb2ba4583b396b2c8bd324f424d8baff2f9..34853b68806b0d3e23c7f6d22cb63061e65fc626 100644
--- a/include/staff/role.inc.php
+++ b/include/staff/role.inc.php
@@ -2,7 +2,7 @@
 
 $info=array();
 if ($role) {
-    $title = __('Update Role');
+    $title = __('Update Role –');
     $action = 'update';
     $submit_text = __('Save Changes');
     $info = $role->getInfo();
@@ -23,7 +23,10 @@ $info = Format::htmlchars(($errors && $_POST) ? array_merge($info, $_POST) : $in
     <input type="hidden" name="do" value="<?php echo $action; ?>">
     <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
     <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
-<h2> <?php echo $role ?: __('New Role'); ?></h2>
+<h2><?php echo $title; ?>
+    <?php if ($info) { ?> <span class="ltr"><?php echo $info['name']; ?></span>
+    <?php } ?>
+</h2>
 <ul class="clean tabs">
     <li class="active"><a href="#definition">
         <i class="icon-file"></i> <?php echo __('Definition'); ?></a></li>
@@ -35,7 +38,6 @@ $info = Format::htmlchars(($errors && $_POST) ? array_merge($info, $_POST) : $in
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __(
                 'Roles are used to define agents\' permissions'
                 ); ?>&nbsp;<i class="help-tip icon-question-sign"
diff --git a/include/staff/roles.inc.php b/include/staff/roles.inc.php
index c568616c6f44312796172f9349bd5437d77d13e2..27ef3ce922cdefd79e30afcbdf745fdcc40bd105 100644
--- a/include/staff/roles.inc.php
+++ b/include/staff/roles.inc.php
@@ -39,7 +39,6 @@ csrf_token(); ?>
 <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="" >
 <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/settings-alerts.inc.php b/include/staff/settings-alerts.inc.php
index 03168d557c872843ce65ae83c41daa2d8fb12c34..b08cdbe4d5e94edfd1927cf2866e93e0c57d0de6 100644
--- a/include/staff/settings-alerts.inc.php
+++ b/include/staff/settings-alerts.inc.php
@@ -1,11 +1,4 @@
-<table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
-    <thead>
-        <tr>
-            <th>
-                <h4><?php echo __('Alerts and Notices sent to agents on ticket "events"'); ?></h4>
-            </th>
-        </tr>
-    </thead>
+<table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <tbody>
         <tr><th><em><b><?php echo __('New Ticket Alert'); ?></b>:
             <i class="help-tip icon-question-sign" href="#ticket_alert"></i>
diff --git a/include/staff/settings-autoresp.inc.php b/include/staff/settings-autoresp.inc.php
index 42a52de40eee2b35f5836ef7639aae04e7b63f5e..24729350f032bd976f86a5c0f3ea0734d055c714 100644
--- a/include/staff/settings-autoresp.inc.php
+++ b/include/staff/settings-autoresp.inc.php
@@ -1,8 +1,7 @@
 <table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
-            <th colspan="2">
-                <h4><?php echo __('Autoresponder Setting'); ?></h4>
+            <th colspan="2">
                 <em><?php echo __('Global setting - can be disabled at department or email level.'); ?></em>
             </th>
         </tr>
diff --git a/include/staff/settings-emails.inc.php b/include/staff/settings-emails.inc.php
index 06b631664215fd071d142ce2292616b19c2f9da0..d08b0bec549c19db92eedc134a21ce146f0cd095 100644
--- a/include/staff/settings-emails.inc.php
+++ b/include/staff/settings-emails.inc.php
@@ -9,7 +9,6 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config)
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo __('Email Settings');?></h4>
                 <em><?php echo __('Note that some of the global settings can be overwridden at department/email level.');?></em>
             </th>
         </tr>
diff --git a/include/staff/settings-kb.inc.php b/include/staff/settings-kb.inc.php
index cd55261edc2837f7cfacb81b649429e1830c5fe4..2f7fa6762f54a60089e27ffc0c1f5d6d9d08b49d 100644
--- a/include/staff/settings-kb.inc.php
+++ b/include/staff/settings-kb.inc.php
@@ -9,7 +9,6 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config)
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo __('Knowledge Base Settings');?></h4>
                 <em><?php echo __("Disabling knowledge base disables clients' interface.");?></em>
             </th>
         </tr>
diff --git a/include/staff/settings-pages.inc.php b/include/staff/settings-pages.inc.php
index 586a7087eb79b06e01c3c55c3643587788956450..c0cb5699a5a104fb5aba38e43f98ebb4ccee5511 100644
--- a/include/staff/settings-pages.inc.php
+++ b/include/staff/settings-pages.inc.php
@@ -6,13 +6,22 @@ $pages = Page::getPages();
 <form action="settings.php?t=pages" method="post" id="save"
     enctype="multipart/form-data">
 <?php csrf_token(); ?>
+
+
+
 <input type="hidden" name="t" value="pages" >
+
+<ul class="clean tabs">
+    <li class="active"><a href="#basic-information"><i class="icon-asterisk"></i>
+        <?php echo __('Basic Information'); ?></a></li>
+    <li><a href="#site-pages"><i class="icon-file"></i>
+        <?php echo __('Site Pages'); ?></a></li>
+    <li><a href="#logos"><i class="icon-picture"></i>
+        <?php echo __('Logos'); ?></a></li>
+</ul>
+
+<div class="tab_content" id="basic-information">
 <table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
-    <thead><tr>
-        <th colspan="2">
-            <h4><?php echo __('Basic Information'); ?></h4>
-        </th>
-    </tr></thead>
     <tbody>
     <?php
         $form = $ost->company->getForm();
@@ -20,10 +29,13 @@ $pages = Page::getPages();
         $form->render();
     ?>
     </tbody>
+</table>
+</div>
+<div class="hidden tab_content" id="site-pages">
+<table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo __('Site Pages'); ?></h4>
                 <em><?php echo sprintf(__(
                 'To edit or add new pages go to %s Manage &gt; Site Pages %s'),
                 '<a href="pages.php">','</a>'); ?></em>
@@ -93,95 +105,103 @@ $pages = Page::getPages();
         </tr>
     </tbody>
 </table>
+</div>
+<div class="hidden tab_content" id="logos">
 <table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo __('Logos'); ?>
-                    <i class="help-tip icon-question-sign" href="#logos"></i>
-                    </h4>
-                <em><?php echo __('System Default Logo'); ?></em>
+                <em><?php echo __('System Default Logo'); ?><i class="help-tip icon-question-sign" href="#logos"></i></em>
             </th>
         </tr>
     </thead>
     <tbody>
         <tr>
-        <td colspan="2">
-<table style="width:100%">
-    <thead><tr>
-        <th>Client</th>
-        <th>Staff</th>
-        <th>Logo</th>
-    </tr></thead>
-    <tbody>
-        <tr>
-            <td>
-                <input type="radio" name="selected-logo" value="0"
-                    style="margin-left: 1em"
-                    <?php if (!$ost->getConfig()->getClientLogoId())
-                        echo 'checked="checked"'; ?>/>
-            </td><td>
-                <input type="radio" name="selected-logo-scp" value="0"
-                    style="margin-left: 1em"
-                    <?php if (!$ost->getConfig()->getStaffLogoId())
-                        echo 'checked="checked"'; ?>/>
-            </td><td>
-                <img src="<?php echo ROOT_PATH; ?>assets/default/images/logo.png"
-                    alt="Default Logo" valign="middle"
-                    style="box-shadow: 0 0 0.5em rgba(0,0,0,0.5);
-                        margin: 0.5em; height: 5em;
-                        vertical-align: middle"/>
-                <img src="<?php echo ROOT_PATH; ?>scp/images/ost-logo.png"
-                    alt="Default Logo" valign="middle"
-                    style="box-shadow: 0 0 0.5em rgba(0,0,0,0.5);
-                        margin: 0.5em; height: 5em;
-                        vertical-align: middle"/>
-            </td>
-        </tr>
-        <tr><th colspan="3">
-            <em><?php echo __('Use a custom logo'); ?>&nbsp;<i class="help-tip icon-question-sign" href="#upload_a_new_logo"></i></em>
-        </th></tr>
-    <?php
-    $current = $ost->getConfig()->getClientLogoId();
-    $currentScp = $ost->getConfig()->getStaffLogoId();
-    foreach (AttachmentFile::allLogos() as $logo) { ?>
-        <tr>
-            <td>
-                <input type="radio" name="selected-logo"
-                    style="margin-left: 1em" value="<?php
-                    echo $logo->getId(); ?>" <?php
-                    if ($logo->getId() == $current)
-                        echo 'checked="checked"'; ?>/>
-            </td><td>
-                <input type="radio" name="selected-logo-scp"
-                    style="margin-left: 1em" value="<?php
-                    echo $logo->getId(); ?>" <?php
-                    if ($logo->getId() == $currentScp)
-                        echo 'checked="checked"'; ?>/>
-            </td><td>
-                <img src="<?php echo $logo->getDownloadUrl(); ?>"
-                    alt="Custom Logo" valign="middle"
-                    style="box-shadow: 0 0 0.5em rgba(0,0,0,0.5);
-                        margin: 0.5em; height: 5em;
-                        vertical-align: middle;"/>
-                <?php if ($logo->getId() != $current && $logo->getId() != $currentScp) { ?>
-                <label>
-                <input type="checkbox" name="delete-logo[]" value="<?php
-                    echo $logo->getId(); ?>"/> <?php echo __('Delete'); ?>
-                </label>
-                <?php } ?>
+            <td colspan="2">
+                <table style="width:100%">
+                    <thead>
+                        <tr>
+                            <th>Client</th>
+                            <th>Staff</th>
+                            <th>Logo</th>
+                        </tr>
+                    </thead>
+                    <tbody>
+                        <tr>
+                            <td>
+                                <input type="radio" name="selected-logo" value="0"
+                                       style="margin-left: 1em"
+                                       <?php if (!$ost->getConfig()->getClientLogoId())
+                                        echo 'checked="checked"'; ?>/>
+                            </td>
+                            <td>
+                                <input type="radio" name="selected-logo-scp" value="0"
+                                       style="margin-left: 1em"
+                                       <?php if (!$ost->getConfig()->getStaffLogoId())
+                                            echo 'checked="checked"'; ?>/>
+                            </td>
+                            <td>
+                                <img src="<?php echo ROOT_PATH; ?>assets/default/images/logo.png"
+                                     alt="Default Logo" valign="middle"
+                                     style="box-shadow: 0 0 0.5em rgba(0,0,0,0.5);
+                                            margin: 0.5em; height: 5em;
+                                            vertical-align: middle"/>
+                                <img src="<?php echo ROOT_PATH; ?>scp/images/ost-logo.png"
+                                     alt="Default Logo" valign="middle"
+                                     style="box-shadow: 0 0 0.5em rgba(0,0,0,0.5);
+                                            margin: 0.5em; height: 5em;
+                                            vertical-align: middle"/>
+                            </td>
+                        </tr>
+                        <tr>
+                            <th colspan="3">
+                                <em><?php echo __('Use a custom logo'); ?>&nbsp;<i class="help-tip icon-question-sign" href="#upload_a_new_logo"></i></em>
+                            </th>
+                        </tr>
+                        <?php
+                        $current = $ost->getConfig()->getClientLogoId();
+                        $currentScp = $ost->getConfig()->getStaffLogoId();
+                        foreach (AttachmentFile::allLogos() as $logo) { ?>
+                        <tr>
+                            <td>
+                                <input type="radio" name="selected-logo"
+                                       style="margin-left: 1em" value="<?php
+                            echo $logo->getId(); ?>" <?php
+                            if ($logo->getId() == $current)
+                                echo 'checked="checked"'; ?>/>
+                            </td>
+                            <td>
+                                <input type="radio" name="selected-logo-scp"
+                                       style="margin-left: 1em" value="<?php
+                            echo $logo->getId(); ?>" <?php
+                            if ($logo->getId() == $currentScp)
+                                echo 'checked="checked"'; ?>/>
+                            </td>
+                            <td>
+                                <img src="<?php echo $logo->getDownloadUrl(); ?>"
+                                     alt="Custom Logo" valign="middle"
+                                     style="box-shadow: 0 0 0.5em rgba(0,0,0,0.5);
+                                            margin: 0.5em; height: 5em;
+                                            vertical-align: middle;"/>
+                                <?php if ($logo->getId() != $current && $logo->getId() != $currentScp) { ?>
+                                <label>
+                                    <input type="checkbox" name="delete-logo[]" value="<?php
+                                    echo $logo->getId(); ?>"/> <?php echo __('Delete'); ?>
+                                </label>
+                                <?php } ?>
+                            </td>
+                        </tr>
+                        <?php } ?>
+                    </tbody>
+                </table>
+                <b><?php echo __('Upload a new logo'); ?>:</b>
+                <input type="file" name="logo[]" size="30" value="" />
+                <font class="error"><br/><?php echo $errors['logo']; ?></font>
             </td>
         </tr>
-<?php } ?>
-    </tbody>
-</table>
-            <b><?php echo __('Upload a new logo'); ?>:</b>
-            <input type="file" name="logo[]" size="30" value="" />
-            <font class="error"><br/><?php echo $errors['logo']; ?></font>
-        </td>
-        </tr>
     </tbody>
 </table>
+</div>
 <p style="text-align:center;">
     <input class="button" type="submit" name="submit-button" value="<?php
     echo __('Save Changes'); ?>">
diff --git a/include/staff/settings-system.inc.php b/include/staff/settings-system.inc.php
index 809998a5fc2cba056bb82de50d0df9f592b63c34..5aebca8e841676240ddd44637f0b0e31a9895d8c 100644
--- a/include/staff/settings-system.inc.php
+++ b/include/staff/settings-system.inc.php
@@ -11,7 +11,6 @@ $gmtime = Misc::gmtime();
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo __('System Settings and Preferences'); ?></h4>
                 <em><b><?php echo __('General Settings'); ?></b></em>
             </th>
         </tr>
diff --git a/include/staff/settings-tickets.inc.php b/include/staff/settings-tickets.inc.php
index c02f437f76877cf66129641552a88957d7e658c1..8edf21818a2268df33dfbfea2c977ede1afea26f 100644
--- a/include/staff/settings-tickets.inc.php
+++ b/include/staff/settings-tickets.inc.php
@@ -16,13 +16,11 @@ if(!($maxfileuploads=ini_get('max_file_uploads')))
     <li><a href="#alerts"><i class="icon-bell-alt"></i>
         <?php echo __('Alerts and Notices'); ?></a></li>
 </ul>
-
 <div class="tab_content" id="settings">
 <table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo __('Global Ticket Settings');?></h4>
                 <em><?php echo __('System-wide default ticket settings and options.'); ?></em>
             </th>
         </tr>
diff --git a/include/staff/slaplan.inc.php b/include/staff/slaplan.inc.php
index 484778e8bb49b76ddbe3abae7603a8675c907ec1..db16fce4495b2eca113aadbd68d1d76d1617875e 100644
--- a/include/staff/slaplan.inc.php
+++ b/include/staff/slaplan.inc.php
@@ -2,7 +2,7 @@
 if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin()) die('Access Denied');
 $info = $qs = array();
 if($sla && $_REQUEST['a']!='add'){
-    $title=__('Update SLA Plan' /* SLA is abbreviation for Service Level Agreement */);
+    $title=__('Update SLA Plan –' /* SLA is abbreviation for Service Level Agreement */);
     $action='update';
     $submit_text=__('Save Changes');
     $info=$sla->getInfo();
@@ -25,12 +25,14 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
- <h2><?php echo __('Service Level Agreement');?></h2>
+ <h2><?php echo $title; ?>
+     <?php if ($info) { ?> <span class="ltr"><?php echo $info['name']; ?></span>
+     <?php } ?>
+</h2>
  <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __('Tickets are marked overdue on grace period violation.');?></em>
             </th>
         </tr>
diff --git a/include/staff/slaplans.inc.php b/include/staff/slaplans.inc.php
index 2e018639d20cc8b5d9e0460afe370668bd3a25d8..198f0333b6d5b40ac79412ec174af06151d1fd8f 100644
--- a/include/staff/slaplans.inc.php
+++ b/include/staff/slaplans.inc.php
@@ -40,37 +40,47 @@ $showing = $pageNav->showing().' '._N('SLA plan', 'SLA plans', $count);
 $qstr .= '&amp;order='.($order=='DESC' ? 'ASC' : 'DESC');
 ?>
 <form action="slas.php" method="POST" name="slas">
-
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Service Level Agreements');?></h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
-    <a href="slas.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New SLA Plan');?></a>
-
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="slas.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="slas.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li class="danger"><a class="confirm" data-name="delete" href="slas.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('Service Level Agreements');?></h2>
+            </div>
+            <div class="pull-right flush-right">
+                <a href="slas.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New SLA Plan');?></a>
+                <span class="action-button" data-dropdown="#action-dropdown-more">
+                    <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul id="actions">
+                        <li>
+                            <a class="confirm" data-name="enable" href="slas.php?a=enable">
+                                <i class="icon-ok-sign icon-fixed-width"></i>
+                                <?php echo __( 'Enable'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="confirm" data-name="disable" href="slas.php?a=disable">
+                                <i class="icon-ban-circle icon-fixed-width"></i>
+                                <?php echo __( 'Disable'); ?>
+                            </a>
+                        </li>
+                        <li class="danger">
+                            <a class="confirm" data-name="delete" href="slas.php?a=delete">
+                                <i class="icon-trash icon-fixed-width"></i>
+                                <?php echo __( 'Delete'); ?>
+                            </a>
+                        </li>
+                    </ul>
+                </div>
+            </div>
+        </div>
     </div>
-</div>
-<div class="clear"></div>
+    <div class="clear"></div>
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/staff.inc.php b/include/staff/staff.inc.php
index 020e281622c359deb25df76694bc9440ea3a1bfa..d23971929a748d94c8ee66fee399b7a05f9af082 100644
--- a/include/staff/staff.inc.php
+++ b/include/staff/staff.inc.php
@@ -27,7 +27,7 @@ if ($_REQUEST['a']=='add'){
 }
 else {
     //Editing Department.
-    $title=__('Manage Agent');
+    $title=__('Manage Agent –');
     $action='update';
     $submit_text=__('Save Changes');
     $info['id'] = $staff->getId();
@@ -42,10 +42,10 @@ else {
   <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
 
   <h2><?php echo $title; ?>
-    <div>
-      <small><?php echo $staff->getName(); ?></small>
-    </div>
-  </h2>
+      <?php if ($staff) { ?> <span class="ltr">
+      <?php echo $staff->getName(); ?></span>
+      <?php } ?>
+</h2>
 
   <ul class="clean tabs">
     <li class="active"><a href="#account"><i class="icon-user"></i> <?php echo __('Account'); ?></a></li>
diff --git a/include/staff/staffmembers.inc.php b/include/staff/staffmembers.inc.php
index 0fd390cb7b870fc3883e6f44542b08034f230d89..a7cdf78c50f09f646fc7f5c01ecff3142cd017d5 100644
--- a/include/staff/staffmembers.inc.php
+++ b/include/staff/staffmembers.inc.php
@@ -80,74 +80,87 @@ $qstr .= '&amp;order='.($order=='-' ? 'ASC' : 'DESC');
 // add limits.
 $agents->limit($pageNav->getLimit())->offset($pageNav->getStart());
 ?>
-<div class="sticky bar">
-    <div class="content">
-        <h2 class="inline"><?php echo __('Agents');?></h2>
-            <div class="pull-left inline">
-                <form action="staff.php" method="GET" name="filter">
-                    <input type="hidden" name="a" value="filter" >
-                    <select name="did" id="did">
-                        <option value="0">&mdash; <?php echo __('All Department');?> &mdash;</option>
-                        <?php
-                        if (($depts=Dept::getDepartments())) {
-                            foreach ($depts as $id => $name) {
-                                $sel=($_REQUEST['did'] && $_REQUEST['did']==$id)?'selected="selected"':'';
-                                echo sprintf('<option value="%d" %s>%s</option>',$id,$sel,$name);
-                            }
-                        }
-                        ?>
-                    </select>
-                    <select name="tid" id="tid">
-                        <option value="0">&mdash; <?php echo __('All Teams');?> &mdash;</option>
-                        <?php
-                        if (($teams=Team::getTeams())) {
-                            foreach ($teams as $id => $name) {
-                                $sel=($_REQUEST['tid'] && $_REQUEST['tid']==$id)?'selected="selected"':'';
-                                echo sprintf('<option value="%d" %s>%s</option>',$id,$sel,$name);
-                            }
-                        }
-                        ?>
-                    </select>
-                    <input type="submit" name="submit" class="small button" value="<?php echo __('Apply');?>"/>
-                </form>
+<div id="basic_search">
+    <div style="min-height:25px;">
+        <div class="pull-left">
+            <form action="staff.php" method="GET" name="filter">
+                <input type="hidden" name="a" value="filter">
+                <select name="did" id="did">
+                    <option value="0">&mdash;
+                        <?php echo __( 'All Department');?> &mdash;</option>
+                    <?php if (($depts=Dept::getDepartments())) { foreach ($depts as $id=> $name) { $sel=($_REQUEST['did'] && $_REQUEST['did']==$id)?'selected="selected"':''; echo sprintf('
+                    <option value="%d" %s>%s</option>',$id,$sel,$name); } } ?>
+                </select>
+                <select name="tid" id="tid">
+                    <option value="0">&mdash;
+                        <?php echo __( 'All Teams');?> &mdash;</option>
+                    <?php if (($teams=Team::getTeams())) { foreach ($teams as $id=> $name) { $sel=($_REQUEST['tid'] && $_REQUEST['tid']==$id)?'selected="selected"':''; echo sprintf('
+                    <option value="%d" %s>%s</option>',$id,$sel,$name); } } ?>
+                </select>
+                <input type="submit" name="submit" class="button muted" value="<?php echo __('Apply');?>" />
+            </form>
+        </div>
+    </div>
+</div>
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('Agents');?></h2>
             </div>
-        <div class="pull-right">
-            <a class="green button action-button" href="staff.php?a=add">
-                <i class="icon-plus-sign"></i>
-                <?php echo __('Add New Agent'); ?>
-            </a>
-            <span class="action-button" data-dropdown="#action-dropdown-more">
+            <div class="pull-right">
+                <a class="green button action-button" href="staff.php?a=add">
+                    <i class="icon-plus-sign"></i>
+                    <?php echo __( 'Add New Agent'); ?>
+                </a>
+                <span class="action-button" data-dropdown="#action-dropdown-more">
                 <i class="icon-caret-down pull-right"></i>
                 <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-            </span>
-            <div id="action-dropdown-more" class="action-dropdown anchor-right">
-                <ul id="actions">
-                    <li><a class="confirm" data-form-id="mass-actions" data-name="enable" href="staff.php?a=enable">
-                        <i class="icon-ok-sign icon-fixed-width"></i>
-                        <?php echo __('Enable'); ?></a></li>
-                    <li><a class="confirm" data-form-id="mass-actions" data-name="disable" href="staff.php?a=disable">
-                        <i class="icon-ban-circle icon-fixed-width"></i>
-                        <?php echo __('Disable'); ?></a></li>
-                    <li><a class="dialog-first" data-action="permissions" href="#staff/reset-permissions">
-                        <i class="icon-sitemap icon-fixed-width"></i>
-                        <?php echo __('Reset Permissions'); ?></a></li>
-                    <li><a class="dialog-first" data-action="department" href="#staff/change-department">
-                        <i class="icon-truck icon-fixed-width"></i>
-                        <?php echo __('Change Department'); ?></a></li>
-                    <!-- TODO: Implement "Reset Access" mass action
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul id="actions">
+                        <li>
+                            <a class="confirm" data-form-id="mass-actions" data-name="enable" href="staff.php?a=enable">
+                                <i class="icon-ok-sign icon-fixed-width"></i>
+                                <?php echo __( 'Enable'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="confirm" data-form-id="mass-actions" data-name="disable" href="staff.php?a=disable">
+                                <i class="icon-ban-circle icon-fixed-width"></i>
+                                <?php echo __( 'Disable'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="dialog-first" data-action="permissions" href="#staff/reset-permissions">
+                                <i class="icon-sitemap icon-fixed-width"></i>
+                                <?php echo __( 'Reset Permissions'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="dialog-first" data-action="department" href="#staff/change-department">
+                                <i class="icon-truck icon-fixed-width"></i>
+                                <?php echo __( 'Change Department'); ?>
+                            </a>
+                        </li>
+                        <!-- TODO: Implement "Reset Access" mass action
                     <li><a class="dialog-first" href="#staff/reset-access">
                     <i class="icon-puzzle-piece icon-fixed-width"></i>
                         <?php echo __('Reset Access'); ?></a></li>
                     -->
-                    <li class="danger"><a class="confirm" data-form-id="mass-actions" data-name="delete" href="staff.php?a=delete">
-                        <i class="icon-trash icon-fixed-width"></i>
-                        <?php echo __('Delete'); ?></a></li>
-                </ul>
+                        <li class="danger">
+                            <a class="confirm" data-form-id="mass-actions" data-name="delete" href="staff.php?a=delete">
+                                <i class="icon-trash icon-fixed-width"></i>
+                                <?php echo __( 'Delete'); ?>
+                            </a>
+                        </li>
+                    </ul>
+                </div>
             </div>
         </div>
-        <div class="clear" style="padding: 3px 0"></div>
     </div>
 </div>
+<div class="clear"></div>
 
 <form id="mass-actions" action="staff.php" method="POST" name="staff" >
 
@@ -155,7 +168,6 @@ $agents->limit($pageNav->getLimit())->offset($pageNav->getStart());
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7px">&nbsp;</th>
diff --git a/include/staff/syslogs.inc.php b/include/staff/syslogs.inc.php
index 68648f99feb37872fcb2949ef6dc386e6c03687d..98aa50917c58d60a0f3bd16a60a7e7d23df0b2b4 100644
--- a/include/staff/syslogs.inc.php
+++ b/include/staff/syslogs.inc.php
@@ -84,35 +84,51 @@ else
     $showing=__('No logs found!');
 ?>
 
-<h2><?php echo __('System Logs');?>
-    &nbsp;<i class="help-tip icon-question-sign" href="#system_logs"></i>
-</h2>
-<div id='filter' >
- <form action="logs.php" method="get">
-    <div style="padding-left:2px;">
-        <b><?php echo __('Date Span'); ?></b>&nbsp;<i class="help-tip icon-question-sign" href="#date_span"></i>
-        <?php echo __('Between'); ?>:
-        <input class="dp" id="sd" size=15 name="startDate" value="<?php echo Format::htmlchars($_REQUEST['startDate']); ?>" autocomplete=OFF>
-        &nbsp;&nbsp;
-        <input class="dp" id="ed" size=15 name="endDate" value="<?php echo Format::htmlchars($_REQUEST['endDate']); ?>" autocomplete=OFF>
-        &nbsp;<?php echo __('Log Level'); ?>:&nbsp;<i class="help-tip icon-question-sign" href="#type"></i>
-            <select name='type'>
-                <option value="" selected><?php echo __('All');?></option>
-                <option value="Error" <?php echo ($type=='Error')?'selected="selected"':''; ?>><?php echo __('Errors');?></option>
-                <option value="Warning" <?php echo ($type=='Warning')?'selected="selected"':''; ?>><?php echo __('Warnings');?></option>
-                <option value="Debug" <?php echo ($type=='Debug')?'selected="selected"':''; ?>><?php echo __('Debug');?></option>
-            </select>
-            &nbsp;&nbsp;
-            <input type="submit" Value="<?php echo __('Go!');?>" />
+<div id="basic_search">
+    <div style="height:25px">
+        <div id='filter' >
+            <form action="logs.php" method="get">
+                <div style="padding-left:2px;">
+                    <i class="help-tip icon-question-sign" href="#date_span"></i>
+                    <?php echo __('Between'); ?>:
+                    <input class="dp" id="sd" size=15 name="startDate" value="<?php echo Format::htmlchars($_REQUEST['startDate']); ?>" autocomplete=OFF>
+                    &nbsp;&nbsp;
+                    <input class="dp" id="ed" size=15 name="endDate" value="<?php echo Format::htmlchars($_REQUEST['endDate']); ?>" autocomplete=OFF>
+                    &nbsp;<?php echo __('Log Level'); ?>:&nbsp;<i class="help-tip icon-question-sign" href="#type"></i>
+                    <select name='type'>
+                        <option value="" selected><?php echo __('All');?></option>
+                        <option value="Error" <?php echo ($type=='Error')?'selected="selected"':''; ?>><?php echo __('Errors');?></option>
+                        <option value="Warning" <?php echo ($type=='Warning')?'selected="selected"':''; ?>><?php echo __('Warnings');?></option>                <option value="Debug" <?php echo ($type=='Debug')?'selected="selected"':''; ?>><?php echo __('Debug');?></option>
+                    </select>
+                    &nbsp;&nbsp;
+                    <input type="submit" Value="<?php echo __('Go!');?>" />
+                </div>
+            </form>
+        </div>
     </div>
- </form>
 </div>
+<div class="clear"></div>
 <form action="logs.php" method="POST" name="logs">
+    <div style="margin-bottom:20px; padding-top:5px;">
+        <div class="sticky bar opaque">
+            <div class="content">
+                <div class="pull-left flush-left">
+                    <h2><?php echo __('System Logs');?>
+            &nbsp;<i class="help-tip icon-question-sign" href="#system_logs"></i>
+            </h2>
+                </div>
+                <div id="actions" class="pull-right flush-right">
+                    <button class="red button" type="submit" name="delete"><i class="icon-trash"></i>
+                        <?php echo __( 'Delete Selected Entries');?>
+                    </button>
+                </div>
+            </div>
+        </div>
+    </div>
 <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
@@ -164,9 +180,7 @@ else
 if($res && $num): //Show options..
     echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
 ?>
-<p class="centered" id="actions">
-    <input class="button" type="submit" name="delete" value="<?php echo __('Delete Selected Entries');?>">
-</p>
+
 <?php
 endif;
 ?>
diff --git a/include/staff/tasks.inc.php b/include/staff/tasks.inc.php
index 2307d1975a1a6afa16d7ec2a8ea36093b8233f57..4efb4ec4c202a0458871bc47ac2817d0c408f06e 100644
--- a/include/staff/tasks.inc.php
+++ b/include/staff/tasks.inc.php
@@ -228,27 +228,27 @@ if ($thisstaff->hasPerm(Task::PERM_DELETE, false)) {
     ?>
    </div>
     <form action="tasks.php" method="get" onsubmit="javascript:
-  $.pjax({
-    url:$(this).attr('action') + '?' + $(this).serialize(),
-    container:'#pjax-container',
-    timeout: 2000
-  });
-return false;">
-    <input type="hidden" name="a" value="search">
-    <input type="hidden" name="search-type" value=""/>
-    <div class="attached input">
-      <input type="text" class="basic-search" data-url="ajax.php/tasks/lookup" name="query"
-        autofocus size="30" value="<?php echo Format::htmlchars($_REQUEST['query'], true); ?>"
-        autocomplete="off" autocorrect="off" autocapitalize="off">
-      <button type="submit" class="attached button"><i class="icon-search"></i>
-      </button>
-    </div>
+        $.pjax({
+        url:$(this).attr('action') + '?' + $(this).serialize(),
+        container:'#pjax-container',
+        timeout: 2000
+        });
+        return false;">
+        <input type="hidden" name="a" value="search">
+        <input type="hidden" name="search-type" value=""/>
+        <div class="attached input">
+            <input type="text" class="basic-search" data-url="ajax.php/tasks/lookup" name="query"
+                   autofocus size="30" value="<?php echo Format::htmlchars($_REQUEST['query'], true); ?>"
+                   autocomplete="off" autocorrect="off" autocapitalize="off">
+            <button type="submit" class="attached button"><i class="icon-search"></i>
+            </button>
+        </div>
     </form>
 
 </div>
 <!-- SEARCH FORM END -->
 <div class="clear"></div>
-<div style="margin-bottom:20px; padding-top:10px;">
+<div style="margin-bottom:20px; padding-top:5px;">
 <div class="sticky bar opaque">
     <div class="content">
         <div class="pull-left flush-left">
diff --git a/include/staff/team.inc.php b/include/staff/team.inc.php
index 4fb127ec567eb8543184957bb0f3a964f3c4f824..63f10ee17f60a5b5df38bd6ed7f968cbba81281b 100644
--- a/include/staff/team.inc.php
+++ b/include/staff/team.inc.php
@@ -3,7 +3,7 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin()) die('Access
 $info = $members = $qs = array();
 if ($team && $_REQUEST['a']!='add') {
     //Editing Team
-    $title=__('Update Team');
+    $title=__('Update Team –');
     $action='update';
     $submit_text=__('Save Changes');
     $trans['name'] = $team->getTranslateTag('name');
@@ -28,9 +28,11 @@ $info = $team->getInfo();
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="id" value="<?php echo $team->getId(); ?>">
- <h2><?php echo __('Team');?>&nbsp;
+ <h2><?php echo $title; ?>
+     <?php if ($team) { ?> <span class="ltr"><?php echo $team->name; ?></span>
+     <?php } ?>
     <i class="help-tip icon-question-sign" href="#teams"></i>
-    </h2>
+</h2>
 <br>
 <ul class="clean tabs">
     <li class="active"><a href="#team">
@@ -44,7 +46,6 @@ $info = $team->getInfo();
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><strong><?php echo __('Team Information'); ?></strong>:</em>
             </th>
         </tr>
diff --git a/include/staff/teams.inc.php b/include/staff/teams.inc.php
index 8296b06c623d5b86de8a811e5fe79a88ebc402d4..3d5b65901b51a6e510337c0d80ccddbad30967c6 100644
--- a/include/staff/teams.inc.php
+++ b/include/staff/teams.inc.php
@@ -78,7 +78,6 @@ $qstr .= '&amp;order='.urlencode($order=='DESC' ? 'ASC' : 'DESC');
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7px">&nbsp;</th>
diff --git a/include/staff/template.inc.php b/include/staff/template.inc.php
index 073908166ee3a3ebb5388de462cb701d72d508d9..fc0d403aba690010f46b3fd1a3483b7be823a608 100644
--- a/include/staff/template.inc.php
+++ b/include/staff/template.inc.php
@@ -3,7 +3,7 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin()) die('Access
 
 $info = $qs = array();
 if($template && $_REQUEST['a']!='add'){
-    $title=__('Update Template');
+    $title=__('Update Template –');
     $action='update';
     $submit_text=__('Save Changes');
     $info=$template->getInfo();
@@ -24,12 +24,14 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
  <input type="hidden" name="do" value="<?php echo $action; ?>">
  <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
  <input type="hidden" name="tpl_id" value="<?php echo $info['tpl_id']; ?>">
- <h2><?php echo __('Email Template');?></h2>
+ <h2><?php echo $title; ?>
+     <?php if ($info) { ?> <span class="ltr"><?php echo $info['name']; ?></span>
+     <?php } ?>
+</h2>
  <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
         <tr>
             <th colspan="2">
-                <h4><?php echo $title; ?></h4>
                 <em><?php echo __('Template information');?></em>
             </th>
         </tr>
diff --git a/include/staff/templates.inc.php b/include/staff/templates.inc.php
index a64906211d51b3c88ec6dbfdd1c30cc7d9d89637..c4ed0d78b12cc3519604207f7137f3c5ac77425c 100644
--- a/include/staff/templates.inc.php
+++ b/include/staff/templates.inc.php
@@ -43,38 +43,47 @@ else
 
 ?>
 <form action="templates.php" method="POST" name="tpls">
-
-<div class="pull-left" style="padding-top:5px;">
- <h2><?php echo __('Email Template Sets'); ?></h2>
-</div>
-<div class="pull-right flush-right" style="padding-top:5px;padding-right:5px;">
- <a href="templates.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Template Set'); ?></a>
-
-    <span class="action-button" data-dropdown="#action-dropdown-more">
-       <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-     <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul id="actions">
-          <li><a class="confirm" data-name="enable" href="templates.php?a=enable">
-            <i class="icon-ok-sign icon-fixed-width"></i>
-            <?php echo __('Enable'); ?></a></li>
-          <li><a class="confirm" data-name="disable" href="templates.php?a=disable">
-            <i class="icon-ban-circle icon-fixed-width"></i>
-            <?php echo __('Disable'); ?></a></li>
-          <li class="danger"><a class="confirm" data-name="delete" href="templates.php?a=delete">
-            <i class="icon-trash icon-fixed-width"></i>
-            <?php echo __('Delete'); ?></a></li>
-        </ul>
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('Email Template Sets'); ?></h2>
+            </div>
+            <div class="pull-right flush-right">
+                <a href="templates.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Template Set'); ?></a>
+                <span class="action-button" data-dropdown="#action-dropdown-more">
+                    <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul id="actions">
+                        <li>
+                            <a class="confirm" data-name="enable" href="templates.php?a=enable">
+                                <i class="icon-ok-sign icon-fixed-width"></i>
+                                <?php echo __( 'Enable'); ?>
+                            </a>
+                        </li>
+                        <li>
+                            <a class="confirm" data-name="disable" href="templates.php?a=disable">
+                                <i class="icon-ban-circle icon-fixed-width"></i>
+                                <?php echo __( 'Disable'); ?>
+                            </a>
+                        </li>
+                        <li class="danger">
+                            <a class="confirm" data-name="delete" href="templates.php?a=delete">
+                                <i class="icon-trash icon-fixed-width"></i>
+                                <?php echo __( 'Delete'); ?>
+                            </a>
+                        </li>
+                    </ul>
+                </div>
+            </div>
+        </div>
     </div>
-
-</div>
-<div class="clear"></div>
+    <div class="clear"></div>
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
 <input type="hidden" id="action" name="a" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th width="7">&nbsp;</th>
diff --git a/include/staff/templates/task-view.tmpl.php b/include/staff/templates/task-view.tmpl.php
index b69be9dfbb1f19742eb8094a8346845ee12923ee..36627948983edd1da739fabedbc054eb6992ee1b 100644
--- a/include/staff/templates/task-view.tmpl.php
+++ b/include/staff/templates/task-view.tmpl.php
@@ -102,8 +102,9 @@ if ($task->isOverdue())
                 href="tasks.php?id=<?php echo $task->getId(); ?>"
                 ><i class="icon-refresh"></i> <?php
                 echo sprintf(__('Task #%s'), $task->getNumber()); ?></a>
-                <span class="faded notsticky">&nbsp;&mdash; &nbsp;<?php echo $task->getTitle(); ?></span>
-               </h2>
+                <?php if ($task) { ?> – <span class="ltr"><?php echo $task->getTitle(); ?></span>
+                <?php } ?>
+            </h2>
             <?php
             } ?>
         </div>
@@ -425,9 +426,9 @@ else
                 </td>
             </tr>
         </table>
-       <p  style="padding-left:165px;">
-           <input class="btn_sm" type="submit" value="<?php echo __('Post Update');?>">
-           <input class="btn_sm" type="reset" value="<?php echo __('Reset');?>">
+       <p  style="text-align:center;">
+           <input class="save pending" type="submit" value="<?php echo __('Post Update');?>">
+           <input type="reset" value="<?php echo __('Reset');?>">
        </p>
     </form>
     <?php
@@ -485,9 +486,9 @@ else
                 </td>
             </tr>
         </table>
-       <p  style="padding-left:165px;">
-           <input class="btn_sm" type="submit" value="<?php echo __('Post Note');?>">
-           <input class="btn_sm" type="reset" value="<?php echo __('Reset');?>">
+       <p  style="text-align:center;">
+           <input class="save pending" type="submit" value="<?php echo __('Post Note');?>">
+           <input type="reset" value="<?php echo __('Reset');?>">
        </p>
     </form>
  </div>
diff --git a/include/staff/templates/tickets.tmpl.php b/include/staff/templates/tickets.tmpl.php
index d7ee6521b612e7e19a5944fbc2bb7b78c11f165b..30c04f0117979b4f224edf71250a024c954b7d77 100644
--- a/include/staff/templates/tickets.tmpl.php
+++ b/include/staff/templates/tickets.tmpl.php
@@ -48,7 +48,7 @@ TicketForm::ensureDynamicDataView();
 // Fetch the results
 $results = count($tickets);
 ?>
-<div style="width:700px;" class="pull-left">
+<div class="pull-left" style="margin-top:5px;">
    <?php
     if ($results) {
         echo '<strong>'.sprintf(_N('Showing %d ticket', 'Showing %d tickets',
@@ -58,13 +58,15 @@ $results = count($tickets);
     }
    ?>
 </div>
-<div class="pull-right flush-right" style="padding-right:5px;">
-    <?php
-    if ($user) { ?>
-    <b><a class="Icon newTicket" href="tickets.php?a=open&uid=<?php echo $user->getId(); ?>">
-    <?php print __('Create New Ticket'); ?></a></b>
-    <?php
-    } ?>
+<div style="margin-bottom:10px;">
+    <div class="pull-right flush-right">
+        <?php
+        if ($user) { ?>
+            <a class="green button action-button" href="tickets.php?a=open&uid=<?php echo $user->getId(); ?>">
+                <i class="icon-plus"></i> <?php print __('Create New Ticket'); ?></a>
+        <?php
+        } ?>
+    </div>
 </div>
 <br/>
 <div>
diff --git a/include/staff/templates/users.tmpl.php b/include/staff/templates/users.tmpl.php
index 636e3999c49459738d201b1827d853ec4c85e087..2e59879eb835c85a77b310d80c419d630f9bb0f5 100644
--- a/include/staff/templates/users.tmpl.php
+++ b/include/staff/templates/users.tmpl.php
@@ -56,22 +56,22 @@ else
     $showing .= __("This organization doesn't have any users yet");
 
 ?>
-<div style="width:700px;" class="pull-left"><b><?php echo $showing; ?></b></div>
+<form action="orgs.php?id=<?php echo $org->getId(); ?>" method="POST" name="users" >
+
+<div style="margin-top:5px;" class="pull-left"><b><?php echo $showing; ?></b></div>
 <?php if ($thisstaff->hasPerm(User::PERM_EDIT)) { ?>
-<div class="pull-right flush-right" style="padding-right:5px;">
-    <b><a href="#orgs/<?php echo $org->getId(); ?>/add-user" class="Icon newstaff add-user"
-        ><?php echo __('Add User'); ?></a></b>
-    |
-    <b><a href="#orgs/<?php echo $org->getId(); ?>/import-users" class="add-user">
-    <i class="icon-cloud-upload icon-large"></i>
-    <?php echo __('Import'); ?></a></b>
+<div class="pull-right flush-right" style="margin-bottom:10px;">
+    <a href="#orgs/<?php echo $org->getId(); ?>/add-user" class="green button action-button add-user"
+        ><i class="icon-plus"></i> <?php echo __('Add User'); ?></a>
+    <a href="#orgs/<?php echo $org->getId(); ?>/import-users" class="button action-button add-user">
+        <i class="icon-cloud-upload icon-large"></i>
+    <?php echo __('Import'); ?></a>
+    <button id="actions" class="red button action-button" type="submit" name="remove-users"><i class="icon-trash"></i> <?php echo __('Remove'); ?></button>
 </div>
 <?php } ?>
 <div class="clear"></div>
-<br/>
 <?php
 if ($num) { ?>
-<form action="orgs.php?id=<?php echo $org->getId(); ?>" method="POST" name="users" >
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="id" name="id" value="<?php echo $org->getId(); ?>" >
@@ -148,9 +148,7 @@ if ($res && $num) { //Show options..
     echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
 
     ?>
-    <p class="centered" id="actions">
-        <input class="button" type="submit" name="remove-users" value="<?php echo __('Remove'); ?>" >
-    </p>
+
 <?php
 }
 ?>
diff --git a/include/staff/ticket-edit.inc.php b/include/staff/ticket-edit.inc.php
index e2bd902e24dc762bfb4bc8eee9b8eff338daf267..d6312bf0e9893f9b4ea6842abfc6812a598fa29e 100644
--- a/include/staff/ticket-edit.inc.php
+++ b/include/staff/ticket-edit.inc.php
@@ -11,19 +11,23 @@ if ($_POST)
     $info['duedate'] = Format::date(strtotime($info['duedate']), false, false, 'UTC');
 ?>
 <form action="tickets.php?id=<?php echo $ticket->getId(); ?>&a=edit" method="post" id="save"  enctype="multipart/form-data">
- <?php csrf_token(); ?>
- <input type="hidden" name="do" value="update">
- <input type="hidden" name="a" value="edit">
- <input type="hidden" name="id" value="<?php echo $ticket->getId(); ?>">
- <h2><?php echo sprintf(__('Update Ticket #%s'),$ticket->getNumber());?></h2>
- <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
-    <tbody>
-        <tr>
-            <th colspan="2">
-                <em><strong><?php echo __('User Information'); ?></strong>: <?php echo __('Currently selected user'); ?></em>
-            </th>
-        </tr>
-    <?php
+    <?php csrf_token(); ?>
+    <input type="hidden" name="do" value="update">
+    <input type="hidden" name="a" value="edit">
+    <input type="hidden" name="id" value="<?php echo $ticket->getId(); ?>">
+    <div style="margin-bottom:20px; padding-top:5px;">
+        <div class="pull-left flush-left">
+            <h2><?php echo sprintf(__('Update Ticket #%s'),$ticket->getNumber());?></h2>
+        </div>
+    </div>
+    <table class="form_table" width="940" border="0" cellspacing="0" cellpadding="2">
+        <tbody>
+            <tr>
+                <th colspan="2">
+                    <em><strong><?php echo __('User Information'); ?></strong>: <?php echo __('Currently selected user'); ?></em>
+                </th>
+            </tr>
+        <?php
     if(!$info['user_id'] || !($user = User::lookup($info['user_id'])))
         $user = $ticket->getUser();
     ?>
@@ -156,7 +160,7 @@ if ($_POST)
         </tr>
     </tbody>
 </table>
-<p style="padding-left:250px;">
+<p style="text-align:center;">
     <input type="submit" name="submit" value="<?php echo __('Save');?>">
     <input type="reset"  name="reset"  value="<?php echo __('Reset');?>">
     <input type="button" name="cancel" value="<?php echo __('Cancel');?>" onclick='window.location.href="tickets.php?id=<?php echo $ticket->getId(); ?>"'>
diff --git a/include/staff/ticket-open.inc.php b/include/staff/ticket-open.inc.php
index 4b536cd24b2ea23be202e028667785747d62d882..6dd80fa83db38e9d5ad69037618ea6ace2d92d70 100644
--- a/include/staff/ticket-open.inc.php
+++ b/include/staff/ticket-open.inc.php
@@ -29,19 +29,18 @@ if ($_POST)
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="create">
  <input type="hidden" name="a" value="open">
- <h2><?php echo __('Open a New Ticket');?></h2>
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="pull-left flush-left">
+        <h2><?php echo __('Open a New Ticket');?></h2>
+    </div>
+</div>
  <table class="form_table fixed" width="940" border="0" cellspacing="0" cellpadding="2">
     <thead>
     <!-- This looks empty - but beware, with fixed table layout, the user
          agent will usually only consult the cells in the first row to
          construct the column widths of the entire toable. Therefore, the
          first row needs to have two cells -->
-        <tr><td></td><td></td></tr>
-        <tr>
-            <th colspan="2">
-                <h4><?php echo __('New Ticket');?></h4>
-            </th>
-        </tr>
+        <tr><td style="padding:0;"></td><td style="padding:0;"></td></tr>
     </thead>
     <tbody>
         <tr>
diff --git a/include/staff/ticket-view.inc.php b/include/staff/ticket-view.inc.php
index 5bf1a6e5c988d9b94a3549eeb474508cab34669c..c59d7ffaa9864fbc9b2ccc3e408d5510b27f4b8a 100644
--- a/include/staff/ticket-view.inc.php
+++ b/include/staff/ticket-view.inc.php
@@ -193,7 +193,9 @@ if($ticket->isOverdue())
         <div class="flush-left">
              <h2><a href="tickets.php?id=<?php echo $ticket->getId(); ?>"
              title="<?php echo __('Reload'); ?>"><i class="icon-refresh"></i>
-             <?php echo sprintf(__('Ticket #%s'), $ticket->getNumber()); ?></a></h2>
+             <?php echo sprintf(__('Ticket #%s'), $ticket->getNumber()); ?></a>
+                 <?php if ($ticket) { ?> – <?php echo $ticket->getSubject(); } ?>
+            </h2>
         </div>
     </div>
   </div>
@@ -438,7 +440,7 @@ foreach (DynamicFormEntry::forTicket($ticket->getId()) as $form) {
     } ?>
 </table>
 <div class="clear"></div>
-<h2 style="padding:10px 0 5px 0; font-size:11pt;"><?php echo Format::htmlchars($ticket->getSubject()); ?></h2>
+
 <?php
 $tcount = $ticket->getThreadEntries($types)->count();
 ?>
@@ -670,7 +672,7 @@ $tcount = $ticket->getThreadEntries($types)->count();
             </tr>
          </tbody>
         </table>
-        <p  style="padding:0 165px;">
+        <p  style="text-align:center;">
             <input class="save pending" type="submit" value="<?php echo __('Post Reply');?>">
             <input class="" type="reset" value="<?php echo __('Reset');?>">
         </p>
@@ -757,7 +759,7 @@ $tcount = $ticket->getThreadEntries($types)->count();
             </tr>
         </table>
 
-       <p  style="padding-left:165px;">
+       <p style="text-align:center;">
            <input class="save pending" type="submit" value="<?php echo __('Post Note');?>">
            <input class="" type="reset" value="<?php echo __('Reset');?>">
        </p>
diff --git a/include/staff/tickets.inc.php b/include/staff/tickets.inc.php
index 5d982b1b0264625cd9eb37b2a9aa856fc26fc448..740d7bc667f83dac42239cc8612f4e87f3df4545 100644
--- a/include/staff/tickets.inc.php
+++ b/include/staff/tickets.inc.php
@@ -350,19 +350,20 @@ return false;">
 </div>
 <!-- SEARCH FORM END -->
 <div class="clear"></div>
-<div style="margin-bottom:20px; padding-top:10px;">
-<div class="sticky bar opaque">
-    <div class="content">
-        <div class="pull-left flush-left">
-            <h2><a href="<?php echo $refresh_url; ?>"
-                title="<?php echo __('Refresh'); ?>"><i class="icon-refresh"></i> <?php echo
-                $results_type; ?></a></h2>
-        </div>
-        <div class="pull-right flush-right">
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><a href="<?php echo $refresh_url; ?>"
+                    title="<?php echo __('Refresh'); ?>"><i class="icon-refresh"></i> <?php echo
+                    $results_type; ?></a></h2>
+            </div>
+            <div class="pull-right flush-right">
             <?php
             if ($count) {
                 Ticket::agentActions($thisstaff, array('status' => $status));
             }?>
+            </div>
         </div>
     </div>
 </div>
diff --git a/include/staff/user-view.inc.php b/include/staff/user-view.inc.php
index 4d02b3d66d166a9be7965ace9e6cdeab3ff9a72c..35ca5b69fc70b614e90b2153d17e3f5d840bb700 100644
--- a/include/staff/user-view.inc.php
+++ b/include/staff/user-view.inc.php
@@ -21,7 +21,7 @@ $org = $user->getOrganization();
             </span>
 <?php }
     if ($thisstaff->hasPerm(User::PERM_DELETE)) { ?>
-            <a id="user-delete" class="action-button pull-right user-action"
+            <a id="user-delete" class="red button action-button pull-right user-action"
             href="#users/<?php echo $user->getId(); ?>/delete"><i class="icon-trash"></i>
             <?php echo __('Delete User'); ?></a>
 <?php } ?>
diff --git a/include/staff/users.inc.php b/include/staff/users.inc.php
index 1632f0f2091d7c2123c35266457447fbb7ce53cd..23de378baacdd4904309fa8d7d87d467ce959796 100644
--- a/include/staff/users.inc.php
+++ b/include/staff/users.inc.php
@@ -56,74 +56,83 @@ $users->values('id', 'name', 'default_email__address', 'account__id',
     'account__status', 'created', 'updated');
 $users->order_by($order . $order_column);
 ?>
-<h2><?php echo __('User Directory'); ?></h2>
-<div class="pull-left">
-    <form action="users.php" method="get">
-        <?php csrf_token(); ?>
-        <input type="hidden" name="a" value="search">
-        <table>
-            <tr>
-                <td><input type="search" id="basic-user-search" name="query"
-                    autofocus size="30" value="<?php echo Format::htmlchars($_REQUEST['query']); ?>"
-                    autocomplete="off" autocorrect="off" autocapitalize="off"></td>
-                <td><input type="submit" name="basic_search" class="button" value="<?php echo __('Search'); ?>"></td>
-                <!-- <td>&nbsp;&nbsp;<a href="" id="advanced-user-search">[advanced]</a></td> -->
-            </tr>
-        </table>
-    </form>
+<div id="basic_search">
+    <div style="min-height:25px;">
+        <form action="users.php" method="get">
+            <?php csrf_token(); ?>
+            <input type="hidden" name="a" value="search">
+            <div class="attached input">
+                <input type="search" class="basic-search" id="basic-user-search" name="query"
+                        autofocus size="30" value="<?php echo Format::htmlchars($_REQUEST['query']); ?>"
+                        autocomplete="off" autocorrect="off" autocapitalize="off">
+            <!-- <td>&nbsp;&nbsp;<a href="" id="advanced-user-search">[advanced]</a></td> -->
+                <button type="submit" class="attached button"><i class="icon-search"></i>
+                </button>
+            </div>
+        </form>
+    </div>
  </div>
+<form id="users-list" action="users.php" method="POST" name="staff" >
 
-<div class="pull-right">
-<?php if ($thisstaff->hasPerm(User::PERM_CREATE)) { ?>
-    <a class="green button action-button popup-dialog"
-        href="#users/add">
-        <i class="icon-plus-sign"></i>
-        <?php echo __('Add User'); ?>
-    </a>
-    <a class="action-button popup-dialog"
-        href="#users/import">
-        <i class="icon-upload"></i>
-        <?php echo __('Import'); ?>
-    </a>
-<?php } ?>
-    <span class="action-button" data-dropdown="#action-dropdown-more"
-        style="/*DELME*/ vertical-align:top; margin-bottom:0">
-        <i class="icon-caret-down pull-right"></i>
-        <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
-    </span>
-    <div id="action-dropdown-more" class="action-dropdown anchor-right">
-        <ul>
-<?php if ($thisstaff->hasPerm(User::PERM_EDIT)) { ?>
-            <li><a href="#add-to-org" class="users-action">
-                <i class="icon-group icon-fixed-width"></i>
-                <?php echo __('Add to Organization'); ?></a></li>
-<?php
-}
-if ('disabled' != $cfg->getClientRegistrationMode()) { ?>
-            <li><a class="users-action" href="#reset">
-                <i class="icon-envelope icon-fixed-width"></i>
-                <?php echo __('Send Password Reset Email'); ?></a></li>
-<?php if ($thisstaff->hasPerm(User::PERM_MANAGE)) { ?>
-            <li><a class="users-action" href="#register">
-                <i class="icon-smile icon-fixed-width"></i>
-                <?php echo __('Register'); ?></a></li>
-            <li><a class="users-action" href="#lock">
-                <i class="icon-lock icon-fixed-width"></i>
-                <?php echo __('Lock'); ?></a></li>
-            <li><a class="users-action" href="#unlock">
-                <i class="icon-unlock icon-fixed-width"></i>
-                <?php echo __('Unlock'); ?></a></li>
-<?php }
-if ($thisstaff->hasPerm(User::PERM_DELETE)) { ?>
-            <li class="danger"><a class="users-action" href="#delete">
-                <i class="icon-trash icon-fixed-width"></i>
-                <?php echo __('Delete'); ?></a></li>
-<?php }
-} # end of registration-enabled? ?>
-        </ul>
+<div style="margin-bottom:20px; padding-top:5px;">
+    <div class="sticky bar opaque">
+        <div class="content">
+            <div class="pull-left flush-left">
+                <h2><?php echo __('User Directory'); ?></h2>
+            </div>
+            <div class="pull-right">
+                <?php if ($thisstaff->hasPerm(User::PERM_CREATE)) { ?>
+                <a class="green button action-button popup-dialog"
+                   href="#users/add">
+                    <i class="icon-plus-sign"></i>
+                    <?php echo __('Add User'); ?>
+                </a>
+                <a class="action-button popup-dialog"
+                   href="#users/import">
+                    <i class="icon-upload"></i>
+                    <?php echo __('Import'); ?>
+                </a>
+                <?php } ?>
+                <span class="action-button" data-dropdown="#action-dropdown-more"
+                      style="/*DELME*/ vertical-align:top; margin-bottom:0">
+                    <i class="icon-caret-down pull-right"></i>
+                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
+                </span>
+                <div id="action-dropdown-more" class="action-dropdown anchor-right">
+                    <ul>
+                        <?php if ($thisstaff->hasPerm(User::PERM_EDIT)) { ?>
+                        <li><a href="#add-to-org" class="users-action">
+                            <i class="icon-group icon-fixed-width"></i>
+                            <?php echo __('Add to Organization'); ?></a></li>
+                        <?php
+                            }
+                        if ('disabled' != $cfg->getClientRegistrationMode()) { ?>
+                        <li><a class="users-action" href="#reset">
+                            <i class="icon-envelope icon-fixed-width"></i>
+                            <?php echo __('Send Password Reset Email'); ?></a></li>
+                        <?php if ($thisstaff->hasPerm(User::PERM_MANAGE)) { ?>
+                        <li><a class="users-action" href="#register">
+                            <i class="icon-smile icon-fixed-width"></i>
+                            <?php echo __('Register'); ?></a></li>
+                        <li><a class="users-action" href="#lock">
+                            <i class="icon-lock icon-fixed-width"></i>
+                            <?php echo __('Lock'); ?></a></li>
+                        <li><a class="users-action" href="#unlock">
+                            <i class="icon-unlock icon-fixed-width"></i>
+                            <?php echo __('Unlock'); ?></a></li>
+                        <?php }
+                        if ($thisstaff->hasPerm(User::PERM_DELETE)) { ?>
+                        <li class="danger"><a class="users-action" href="#delete">
+                            <i class="icon-trash icon-fixed-width"></i>
+                            <?php echo __('Delete'); ?></a></li>
+                        <?php }
+                        } # end of registration-enabled? ?>
+                    </ul>
+                </div>
+            </div>
+        </div>
     </div>
 </div>
-
 <div class="clear"></div>
 <?php
 $showing = $search ? __('Search Results').': ' : '';
@@ -132,14 +141,12 @@ if($users->exists(true))
 else
     $showing .= __('No users found!');
 ?>
-<form id="users-list" action="users.php" method="POST" name="staff" >
  <?php csrf_token(); ?>
  <input type="hidden" name="do" value="mass_process" >
  <input type="hidden" id="action" name="a" value="" >
  <input type="hidden" id="selected-count" name="count" value="" >
  <input type="hidden" id="org_id" name="org_id" value="" >
  <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
-    <caption><?php echo $showing; ?></caption>
     <thead>
         <tr>
             <th nowrap width="12"> </th>
diff --git a/scp/css/scp.css b/scp/css/scp.css
index a560fbded538a7314e20b6aa62a69fb9bd6a2eea..2cb1f025e4228c6a878ba542001262b7b1c5d9e9 100644
--- a/scp/css/scp.css
+++ b/scp/css/scp.css
@@ -100,20 +100,20 @@ a time.relative {
     color: #555;
 }
 
-.banner { margin: 0; padding: 5px 5px 11px; margin-bottom: 10px; color: #444; border: 1px solid #444;  background-color: #ddd; border-radius: 4px; }
+.banner { margin: -10px 0 10px 0; padding: 10px 10px 10px 36px; color: #444; border: 1px solid #444;  background-color: #ddd; border-radius: 4px; }
 
 #msg_info,
-.info-banner { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
+.info-banner { margin: -10px 0 10px 0; padding: 10px 10px 10px 36px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
 
 #msg_notice,
 .success-banner,
-.notice-banner { margin: 0; padding: 5px 10px 5px 36px; margin-bottom: 10px; border: 1px solid #0a0; background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0; }
+.notice-banner { margin: -10px 0 10px 0; padding: 10px 10px 10px 36px;  border: 1px solid #0a0; background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0; }
 
 #msg_warning,
-.warning-banner { margin: 0; padding: 5px 10px 5px 36px; margin-bottom: 10px; border: 1px solid #f26522; background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd; }
+.warning-banner { margin: -10px 0 10px 0; padding: 10px 10px 10px 36px; border: 1px solid #f26522; background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd; }
 
 #msg_error,
-.error-banner { margin: 0; padding: 5px 10px 5px 36px; margin-bottom: 10px; border: 1px solid #a00; background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0; }
+.error-banner { margin: -10px 0 10px 0; padding: 10px 10px 10px 36px; border: 1px solid #a00; background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0; }
 
 #notice_bar { margin: 0; padding: 5px 10px 5px 36px; height: 16px; line-height: 16px; border: 1px solid #0a0; background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0; }
 
@@ -1040,7 +1040,6 @@ ul.tabs {
 }
 
 #response_options ul.tabs {
-    padding-left:190px;
 }
 
 ul.tabs li {
@@ -1432,7 +1431,7 @@ caption:hover > i.help-tip {
 
 h2 > i.help-tip {
     vertical-align: middle;
-    font-size: 1.1em;
+    font-size: .85em;
 }
 .form_table th h4 i.help-tip {
     color: white;
@@ -1836,7 +1835,7 @@ select + .button {
 }
 
 button[type=submit], input[type="submit"], .primary.button {
-    font-weight: bold;
+    font-weight: normal;
     box-shadow: 0 0 0 1px rgba(0,0,0,0.45) inset;
     background-color: rgba(0,0,0,0.07);
 }
@@ -2236,18 +2235,20 @@ tr.disabled th {
 }
 
 .label {
-  font-size: 11px;
-  padding: 1px 4px;
-  -webkit-border-radius: 3px;
-  -moz-border-radius: 3px;
-  border-radius: 3px;
-  font-weight: bold;
-  line-height: 14px;
-  color: #ffffff;
-  vertical-align: baseline;
-  white-space: nowrap;
-  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
-  background-color: #999999;
+    float: right;
+    margin-bottom: 4px;
+    font-size: 11px;
+    padding: 0px 4px;
+    -webkit-border-radius: 3px;
+    -moz-border-radius: 3px;
+    border-radius: 3px;
+    font-weight: bold;
+    line-height: 24px;
+    color: #ffffff;
+    vertical-align: baseline;
+    white-space: nowrap;
+    text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
+    background-color: #999999;
 }
 .label-bare {
   background-color: transparent;
@@ -2391,6 +2392,8 @@ tr i.help-tip.warning {
 .ltr {
     direction: ltr;
     unicode-bidi: embed;
+    font-weight:normal;
+    font-style:italic;
 }
 .required {
     font-weight: bold;
diff --git a/scp/dashboard.php b/scp/dashboard.php
index 8e48056787a4c86402040162f362f86a440cda95..2d6b20dfedbdf71fed3aa18bd2d910e3247003cb 100644
--- a/scp/dashboard.php
+++ b/scp/dashboard.php
@@ -18,54 +18,6 @@ $nav->setTabActive('dashboard');
 $ost->addExtraHeader('<meta name="tip-namespace" content="dashboard.dashboard" />',
     "$('#content').data('tipNamespace', 'dashboard.dashboard');");
 require(STAFFINC_DIR.'header.inc.php');
-?>
-
-<script type="text/javascript" src="js/raphael-min.js"></script>
-<script type="text/javascript" src="js/g.raphael.js"></script>
-<script type="text/javascript" src="js/g.line-min.js"></script>
-<script type="text/javascript" src="js/g.dot-min.js"></script>
-<script type="text/javascript" src="js/bootstrap-tab.js"></script>
-<script type="text/javascript" src="js/dashboard.inc.js"></script>
-
-<link rel="stylesheet" type="text/css" href="css/bootstrap.css"/>
-<link rel="stylesheet" type="text/css" href="css/dashboard.css"/>
-
-<h2><?php echo __('Ticket Activity');
-?>&nbsp;<i class="help-tip icon-question-sign" href="#ticket_activity"></i></h2>
-<p><?php echo __('Select the starting time and period for the system activity graph');?></p>
-<form class="well form-inline" id="timeframe-form">
-    <label>
-        <i class="help-tip icon-question-sign" href="#report_timeframe"></i>&nbsp;&nbsp;<?php
-            echo __('Report timeframe'); ?>:
-        <input type="text" class="dp input-medium search-query"
-            name="start" placeholder="<?php echo __('Last month');?>"/>
-    </label>
-    <label>
-        <?php echo __('period');?>:
-        <select name="period">
-            <option value="now" selected="selected"><?php echo __('Up to today');?></option>
-            <option value="+7 days"><?php echo __('One Week');?></option>
-            <option value="+14 days"><?php echo __('Two Weeks');?></option>
-            <option value="+1 month"><?php echo __('One Month');?></option>
-            <option value="+3 months"><?php echo __('One Quarter');?></option>
-        </select>
-    </label>
-    <button class="btn" type="submit"><?php echo __('Refresh');?></button>
-</form>
-
-<!-- Create a graph and fetch some data to create pretty dashboard -->
-<div style="position:relative">
-    <div id="line-chart-here" style="height:300px"></div>
-    <div style="position:absolute;right:0;top:0" id="line-chart-legend"></div>
-</div>
-
-<hr/>
-<h2><?php echo __('Statistics'); ?>&nbsp;<i class="help-tip icon-question-sign" href="#statistics"></i></h2>
-<p><?php echo __('Statistics of tickets organized by department, help topic, and agent.');?></p>
-<ul class="nav nav-tabs" id="tabular-navigation"></ul>
-
-<div id="table-here"></div>
-
-<?php
+require_once(STAFFINC_DIR.'dashboard.inc.php');
 include(STAFFINC_DIR.'footer.inc.php');
 ?>
diff --git a/scp/js/dashboard.inc.js b/scp/js/dashboard.inc.js
index 683135e62c05b10975e6b79c897f0d33dc5557ec..1472825963d4deed378dbdd9fc3e5bf40e5388a5 100644
--- a/scp/js/dashboard.inc.js
+++ b/scp/js/dashboard.inc.js
@@ -102,7 +102,7 @@
         if (this.start) build_table.apply(this);
         return false;
     }
-    $(function() { $('tabular-navigation').tab(); });
+    //$(function() { $('tabular-navigation').tab(); });
 
     // Add tabs for the tabular display
     $(function() {
@@ -128,7 +128,7 @@
     var start, stop;
     function build_table() {
         if (this.tagName == 'A') {
-            current_tab = $(this).tab('show');
+            //current_tab = $(this).tab('show');
         }
         else if (this.start) {
             start = this.start.value || 'last month';
diff --git a/scp/js/scp.js b/scp/js/scp.js
index a47af3361a58e9d5f04bdee2eb5d8aa629b982c3..2d59d913addd02da90e512c790e09175c7fd4919 100644
--- a/scp/js/scp.js
+++ b/scp/js/scp.js
@@ -84,7 +84,7 @@ var scp_prep = function() {
         return false;
      });
 
-    $('#actions :submit.button:not(.no-confirm), #actions .confirm').bind('click', function(e) {
+    $('#actions:submit, #actions :submit.button:not(.no-confirm), #actions .confirm').bind('click', function(e) {
 
         var formObj,
             name = this.name || $(this).data('name');
@@ -136,7 +136,7 @@ var scp_prep = function() {
         var fObj = el.closest('form');
         if(!fObj.data('changed')){
             fObj.data('changed', true);
-            $('input[type=submit]', fObj).addClass('save pending');
+            $('input[type=submit], button[type=submit]', fObj).addClass('save pending');
             $(window).bind('beforeunload', function(e) {
                 return __('Are you sure you want to leave? Any changes or info you\'ve entered will be discarded!');
             });
@@ -146,14 +146,14 @@ var scp_prep = function() {
         }
     };
 
-    $("form#save").on('change', ':input[name]', function() {
+    $("form#save").on('change', ':input[name], :button[name]', function() {
         if (!$(this).is('.nowarn')) warnOnLeave($(this));
     });
 
-    $("form#save").on('change', ':input[type=reset]', function() {
+    $("form#save").on('click', ':input[type=reset], :button[type=reset]', function() {
         var fObj = $(this).closest('form');
         if(fObj.data('changed')){
-            $('input[type=submit]', fObj).removeClass('save pending');
+            $('input[type=submit], button[type=submit]', fObj).removeClass('save pending');
             $('label', fObj).removeAttr('style');
             $('label', fObj).removeClass('strike');
             fObj.data('changed', false);
@@ -587,7 +587,7 @@ $.toggleOverlay = function (show) {
     $('body').css('overflow', 'auto');
   }
 };
-
+//modal---------//
 $.dialog = function (url, codes, cb, options) {
     options = options||{};
 
@@ -746,7 +746,7 @@ $.confirm = function(message, title, options) {
                 .append($('<input type="button" class="close"/>')
                     .attr('value', __('Cancel'))
                     .click(function() { hide(); })
-            )).append($('<span class="buttons pull-right"></span>')
+            )).append($('<span class="buttons pull-right">test</span>')
                 .append($('<input type="button"/>')
                     .attr('value', __('OK'))
                     .click(function() {  hide(); D.resolve(body.find('input').serializeArray()); })