From 402d4be9f9f6ba42417f26aa9fca18339dd4514c Mon Sep 17 00:00:00 2001
From: Jared Hancock <jared@osticket.com>
Date: Thu, 28 Aug 2014 14:03:41 -0500
Subject: [PATCH] html: Fix dropped text after inserted image
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
On some setups, IE v10 on Windows 7 at least, text added to the Redactor
editor after an image is inserted (via the image popup dialog for instance),
will not be retrieved via the ::get() method and so will not be submitted
with the form submit button.
This patch introduces a workaround by manually calling ::sync() for the
Redactor when the submit button is pressed — just before the form is
submitted.
---
include/staff/ticket-view.inc.php | 2 +-
js/redactor-osticket.js | 7 +++++++
2 files changed, 8 insertions(+), 1 deletion(-)
diff --git a/include/staff/ticket-view.inc.php b/include/staff/ticket-view.inc.php
index bfef5605e..cf059b279 100644
--- a/include/staff/ticket-view.inc.php
+++ b/include/staff/ticket-view.inc.php
@@ -720,9 +720,9 @@ $tcount+= $ticket->getNumNotes();
}?>
</select>
<span class='error'>* <?php echo $errors['state']; ?></span>
+ </div>
</td>
</tr>
- </div>
</table>
<p style="padding-left:165px;">
diff --git a/js/redactor-osticket.js b/js/redactor-osticket.js
index 48d6a4597..b181aeca4 100644
--- a/js/redactor-osticket.js
+++ b/js/redactor-osticket.js
@@ -255,6 +255,13 @@ $(function() {
el.redactor('set', '', false, false);
});
}
+ $('input[type=submit]', el.closest('form')).on('click', function() {
+ // Some setups (IE v10 on Windows 7 at least) seem to have a bug
+ // where Redactor does not sync properly after adding an image.
+ // Therefore, the ::get() call will not include text added after
+ // the image was inserted.
+ el.redactor('sync');
+ });
if (el.hasClass('draft')) {
el.closest('form').append($('<input type="hidden" name="draft_id"/>'));
options['plugins'].push('draft');
--
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