From 3fb48a842f1cb5b247432d5a43c8d8da48080b2f Mon Sep 17 00:00:00 2001
From: Peter Rotich <peter@osticket.com>
Date: Thu, 13 Mar 2014 16:44:36 +0000
Subject: [PATCH] Unpack the files uploaded by staff on new ticket in the
context of response
Staff uploaded files, on new ticket, were getting attached to message instead of
response.
---
include/class.ticket.php | 5 +++++
scp/tickets.php | 3 ---
2 files changed, 5 insertions(+), 3 deletions(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 482bafbb7..6bbb84fed 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2224,6 +2224,11 @@ class Ticket {
// post response - if any
$response = null;
if($vars['response'] && $thisstaff->canPostReply()) {
+
+ // unpack any uploaded files into vars.
+ if ($_FILES['attachments'])
+ $vars['files'] = AttachmentFile::format($_FILES['attachments']);
+
$vars['response'] = $ticket->replaceVars($vars['response']);
if(($response=$ticket->postReply($vars, $errors, false))) {
//Only state supported is closed on response
diff --git a/scp/tickets.php b/scp/tickets.php
index f28ac8e3e..649c1c63d 100644
--- a/scp/tickets.php
+++ b/scp/tickets.php
@@ -484,9 +484,6 @@ if($_POST && !$errors):
$vars = $_POST;
$vars['uid'] = $user? $user->getId() : 0;
- if($_FILES['attachments'])
- $vars['files'] = AttachmentFile::format($_FILES['attachments']);
-
if(($ticket=Ticket::open($vars, $errors))) {
$msg='Ticket created successfully';
$_REQUEST['a']=null;
--
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