diff --git a/include/class.ticket.php b/include/class.ticket.php
index 0347004deffe2efb3a92ff50ea94d8434cf1a5d6..9db2bff77390f8ccf2cf69811331bb28985a98d2 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -4210,7 +4210,8 @@ implements RestrictedAccess, Threadable, Searchable {
          Punt for now
          */
 
-        $sql='SELECT ticket_id FROM '.TICKET_TABLE.' T1 '
+        $sql='SELECT ticket_id FROM '.TICKET_TABLE.' T1'
+            .' USE INDEX (status_id)'
             .' INNER JOIN '.TICKET_STATUS_TABLE.' status
                 ON (status.id=T1.status_id AND status.state="open") '
             .' LEFT JOIN '.SLA_TABLE.' T2 ON (T1.sla_id=T2.id AND T2.flags & 1 = 1) '