diff --git a/include/class.filter.php b/include/class.filter.php index 0d9382771e518b2a2e979f2c388e717133cb7f10..4c36541e6e262f097d6e7989d0ee9148d6760496 100644 --- a/include/class.filter.php +++ b/include/class.filter.php @@ -123,6 +123,10 @@ class Filter { return $this->ht['canned_response_id']; } + function getHelpTopic() { + return $this->ht['topic_id']; + } + function stopOnMatch() { return ($this->ht['stop_on_match']); } @@ -309,6 +313,10 @@ class Filter { # Use canned response. if ($this->getCannedResponse()) $ticket['cannedResponseId'] = $this->getCannedResponse(); + + # Apply help topic + if ($this->getHelpTopic()) + $ticket['topicId'] = $this->getHelpTopic(); } /* static */ function getSupportedMatches() { foreach (static::$match_types as $k=>&$v) { @@ -498,6 +506,7 @@ class Filter { .',dept_id='.db_input($vars['dept_id']) .',priority_id='.db_input($vars['priority_id']) .',sla_id='.db_input($vars['sla_id']) + .',topic_id='.db_input($vars['topic_id']) .',match_all_rules='.db_input($vars['match_all_rules']) .',stop_onmatch='.db_input(isset($vars['stop_onmatch'])?1:0) .',reject_ticket='.db_input(isset($vars['reject_ticket'])?1:0) diff --git a/include/staff/filter.inc.php b/include/staff/filter.inc.php index 74e72106859d68501fbc6e490d79a9ddf90a4869..8590c914915618808cc8a4776e0cab3e5800d725 100644 --- a/include/staff/filter.inc.php +++ b/include/staff/filter.inc.php @@ -318,6 +318,26 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info); <span class="error"> <?php echo $errors['assign']; ?></span> </td> </tr> + <tr> + <td width="180"> + Help Topic + </td> + <td> + <select name="topic_id"> + <option value="0" selected="selected">— Unchanged —</option> + <?php + $sql='SELECT topic_id, topic FROM '.TOPIC_TABLE.' T ORDER by topic'; + if(($res=db_query($sql)) && db_num_rows($res)){ + while(list($id,$name)=db_fetch_row($res)){ + $selected=($info['topic_id'] && $id==$info['topic_id'])?'selected="selected"':''; + echo sprintf('<option value="%d" %s>%s</option>',$id,$selected,$name); + } + } + ?> + </select> + <span class="error"><?php echo $errors['topic_id']; ?></span> + </td> + </tr> <tr> <th colspan="2"> <em><strong>Admin Notes</strong>: Internal notes. </em>