From 310017b18fc0857c22131eaae8a0b73bbe8cf1f8 Mon Sep 17 00:00:00 2001
From: JediKev <kevin@enhancesoft.com>
Date: Mon, 6 Aug 2018 09:19:39 -0500
Subject: [PATCH] status: Allow Reopen
This addresses an issue introduced with `510046c5` where tickets with no
Help Topic can not be reopened. This is due to a check on `isReopenable()`
where it returns `null` instead of `true` if there is no help topic;
therefore returning false and not allowing the ticket to be reopened.
---
include/class.ticket.php | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 75c818b40..c6b2124b4 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -221,7 +221,7 @@ implements RestrictedAccess, Threadable, Searchable {
function isReopenable() {
return ($this->getStatus()->isReopenable() && $this->getDept()->allowsReopen()
- && ($this->getTopic() ? $this->getTopic()->allowsReopen() : null));
+ && ($this->getTopic() ? $this->getTopic()->allowsReopen() : true));
}
function isClosed() {
--
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