diff --git a/include/class.ticket.php b/include/class.ticket.php
index 37592863d266622ae63c58a21a562f4fc343cbcd..48ed729d44915703e345f8663c4776c6ecf97aa5 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -2076,7 +2076,7 @@ implements RestrictedAccess, Threadable {
                 if ($thisstaff && $thisstaff->getId() == $assignee->getId())
                     $evd['claim'] = true;
                 else
-                    $evd['staff'] = array($assignee->getId(), $assignee->getName());
+                    $evd['staff'] = array($assignee->getId(), (string) $assignee->getName()->getOriginal());
             }
         } elseif ($assignee instanceof Team) {
             if ($this->getTeamId() == $assignee->getId()) {