diff --git a/include/class.mailer.php b/include/class.mailer.php
index b4ec97c243718f1b86b3a669c8bc901a6c947096..94c92626f3efd4f5d8536f67b10c8bd181532c72 100644
--- a/include/class.mailer.php
+++ b/include/class.mailer.php
@@ -2,7 +2,7 @@
/*********************************************************************
class.mailer.php
- osTicket mailer
+ osTicket mailer
It's mainly PEAR MAIL wrapper for now (more improvements planned).
@@ -27,10 +27,10 @@ class Mailer {
var $smtp = array();
var $eol="\n";
-
+
function Mailer($email=null, $options=null) {
global $cfg;
-
+
if(is_object($email) && $email->isSMTPEnabled() && ($info=$email->getSMTPInfo())) { //is SMTP enabled for the current email?
$this->smtp = $info;
} elseif($cfg && ($e=$cfg->getDefaultSMTPEmail()) && $e->isSMTPEnabled()) { //What about global SMTP setting?
@@ -54,7 +54,7 @@ class Mailer {
function getEmail() {
return $this->email;
}
-
+
function getSMTPInfo() {
return $this->smtp;
}
@@ -117,7 +117,7 @@ class Mailer {
'X-Auto-Response-Suppress' => 'ALL, AutoReply',
'Auto-Submitted' => 'auto-replied');
- if($options['bulk'])
+ if($options['bulk'])
$headers+= array('Precedence' => 'bulk');
else
$headers+= array('Precedence' => 'auto_reply');
@@ -134,7 +134,7 @@ class Mailer {
$mime->addAttachment($attachment['file'],$attachment['type'],$attachment['name']);
}
}
-
+
//Desired encodings...
$encodings=array(
'head_encoding' => 'quoted-printable',
@@ -176,7 +176,7 @@ class Mailer {
function logError($error) {
global $ost;
- //NOTE: Admin alert overwrite - don't email when having email trouble!
+ //NOTE: Admin alert override - don't email when having email trouble!
$ost->logError('Mailer Error', $error, false);
}
diff --git a/include/class.osticket.php b/include/class.osticket.php
index 7d75834d414e13be63e155548d118b6d6b2a701e..8755d3278fda537bd02e4454251b35a1dcbc1e58 100644
--- a/include/class.osticket.php
+++ b/include/class.osticket.php
@@ -375,7 +375,7 @@ class osTicket {
if(!($ost = new osTicket()))
return null;
- //Set default time zone... user/staff settting will overwrite it (on login).
+ //Set default time zone... user/staff settting will override it (on login).
$_SESSION['TZ_OFFSET'] = $ost->getConfig()->getTZoffset();
$_SESSION['TZ_DST'] = $ost->getConfig()->observeDaylightSaving();
diff --git a/include/class.ticket.php b/include/class.ticket.php
index 2c6f52676d10dacf0b34f505797b9ebf6e0d6388..f5731deddf41b267e222e33adc9ca82a0dccecf7 100644
--- a/include/class.ticket.php
+++ b/include/class.ticket.php
@@ -597,7 +597,7 @@ class Ticket {
*/
function selectSLAId($trump=null) {
global $cfg;
- # XXX Should the SLA be overwritten if it was originally set via an
+ # XXX Should the SLA be overridden if it was originally set via an
# email filter? This method doesn't consider such a case
if ($trump && is_numeric($trump)) {
$slaId = $trump;
@@ -1815,7 +1815,7 @@ class Ticket {
/*
* The mother of all functions...You break it you fix it!
*
- * $autorespond and $alertstaff overwrites config settings...
+ * $autorespond and $alertstaff overrides config settings...
*/
function create($vars, &$errors, $origin, $autorespond=true, $alertstaff=true) {
global $ost, $cfg, $thisclient, $_FILES;
@@ -1928,7 +1928,7 @@ class Ticket {
$priorityId=$vars['priorityId'];
$source=ucfirst($vars['source']);
$topic=NULL;
- // Intenal mapping magic...see if we need to overwrite anything
+ // Intenal mapping magic...see if we need to override anything
if(isset($vars['topicId']) && ($topic=Topic::lookup($vars['topicId']))) { //Ticket created via web by user/or staff
$deptId=$deptId?$deptId:$topic->getDeptId();
$priorityId=$priorityId?$priorityId:$topic->getPriorityId();
@@ -2010,7 +2010,7 @@ class Ticket {
$ticket->assignToTeam($vars['teamId'], 'Auto Assignment');
/********** double check auto-response ************/
- //Overwrite auto responder if the FROM email is one of the internal emails...loop control.
+ //Override auto responder if the FROM email is one of the internal emails...loop control.
if($autorespond && (Email::getIdByEmail($ticket->getEmail())))
$autorespond=false;
diff --git a/include/class.variable.php b/include/class.variable.php
index ce82dc868dc72219f14a4bfcfc78cb1e9b551f63..3a71bd66de4239c47439cbd196061d1557ebf0f6 100644
--- a/include/class.variable.php
+++ b/include/class.variable.php
@@ -2,8 +2,8 @@
/*********************************************************************
class.variable.php
- Variable replacer
-
+ Variable replacer
+
Used to parse, resolve and replace variables.
Peter Rotich <peter@osticket.com>
@@ -42,17 +42,17 @@ class VariableReplacer {
function getErrors() {
return $this->errors;
}
-
+
function getObj($tag) {
return @$this->objects[$tag];
}
function assign($var, $val='') {
-
+
if($val && is_object($val)) {
$this->objects[$var] = $val;
} elseif($var && is_array($var)) {
- foreach($var as $k => $v)
+ foreach($var as $k => $v)
$this->assign($k, $v);
} elseif($var) {
$this->variables[$var] = $val;
@@ -74,7 +74,7 @@ class VariableReplacer {
return $this->getVar($rv, $part);
}
-
+
if(!$var || !is_callable(array($obj, 'getVar')))
return "";
@@ -84,9 +84,9 @@ class VariableReplacer {
if(!is_object($rv))
return $rv;
-
+
list(, $part) = explode('.', $var, 2);
-
+
return $this->getVar($rv, $part);
}
@@ -110,7 +110,7 @@ class VariableReplacer {
$parts = explode('.', $var, 2);
if($parts && ($obj=$this->getObj($parts[0])))
return $this->getVar($obj, $parts[1]);
- elseif($parts[0] && @isset($this->variables[$parts[0]])) //root overwrite
+ elseif($parts[0] && @isset($this->variables[$parts[0]])) //root override
return $this->variables[$parts[0]];
//Unknown object or variable - leavig it alone.
diff --git a/include/staff/department.inc.php b/include/staff/department.inc.php
index ab22f94ec3074e88c37c8ef509336dbf192bf611..b43806b0b99bd65ec8be77b68b2db7e803ab410b 100644
--- a/include/staff/department.inc.php
+++ b/include/staff/department.inc.php
@@ -158,7 +158,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</tr>
<tr>
<th colspan="2">
- <em><strong>Auto Response Settings</strong>: Overwrite global auto-response settings for tickets routed to the Dept.</em>
+ <em><strong>Auto Response Settings</strong>: Override global auto-response settings for tickets routed to the Dept.</em>
</th>
</tr>
<tr>
diff --git a/include/staff/email.inc.php b/include/staff/email.inc.php
index 75e400c7ccff1a5f02f7a82fd5f5d37cf4717fd0..58ecb35a8cd6b1cad83377fdfbf68a6f8541fbc9 100644
--- a/include/staff/email.inc.php
+++ b/include/staff/email.inc.php
@@ -109,7 +109,8 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</td>
<td>
<input type="checkbox" name="noautoresp" value="1" <?php echo $info['noautoresp']?'checked="checked"':''; ?> >
- <strong>Disable</strong> new ticket auto-response for this email. Overwrite global and dept. settings.
+ <strong>Disable</strong> new ticket auto-response for this
+ email. Override global and dept. settings.
</td>
</tr>
<tr>
diff --git a/include/staff/filter.inc.php b/include/staff/filter.inc.php
index 7ccecd79b85172ba7cda8e7d7b34fe179839ed71..d82c1ca85d2e2fd0998be5154a9de778dc996eeb 100644
--- a/include/staff/filter.inc.php
+++ b/include/staff/filter.inc.php
@@ -157,7 +157,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
} ?>
<tr>
<th colspan="2">
- <em><strong>Filter Actions</strong>: Can be overwriten by other filters depending on processing order. </em>
+ <em><strong>Filter Actions</strong>: Can be overridden by other filters depending on processing order. </em>
</th>
</tr>
<tr>
@@ -184,7 +184,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</td>
<td>
<input type="checkbox" name="disable_autoresponder" value="1" <?php echo $info['disable_autoresponder']?'checked="checked"':''; ?> >
- <strong>Disable</strong> auto-response. <em>(Overwrites Dept. settings)</em>
+ <strong>Disable</strong> auto-response. <em>(Override Dept. settings)</em>
</td>
</tr>
<tr>
@@ -249,7 +249,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
?>
</select>
<span class="error">* <?php echo $errors['priority_id']; ?></span>
- <em>(Overwrites department's priority)</em>
+ <em>(Overrides department's priority)</em>
</td>
</tr>
<tr>
@@ -269,7 +269,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
?>
</select>
<span class="error"> <?php echo $errors['sla_id']; ?></span>
- <em>(Overwrites department's SLA)</em>
+ <em>(Overrides department's SLA)</em>
</td>
</tr>
<tr>
diff --git a/include/staff/helptopic.inc.php b/include/staff/helptopic.inc.php
index e54323ac491f61eb8ea4044440523369446ed5e0..5dafc452d1d05ac9531383ecc7e7a43d6939d65d 100644
--- a/include/staff/helptopic.inc.php
+++ b/include/staff/helptopic.inc.php
@@ -146,7 +146,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
?>
</select>
<span class="error"> <?php echo $errors['sla_id']; ?></span>
- <em>(Overwrites department's SLA)</em>
+ <em>(Overrides department's SLA)</em>
</td>
</tr>
<tr>
@@ -166,7 +166,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
}
?>
</select> <font class="error"><?php echo $errors['page_id']; ?></font>
- <em>(Overwrites global setting. Applies to web tickets only.)</em>
+ <em>(Overrides global setting. Applies to web tickets only.)</em>
</td>
</tr>
<tr>
@@ -213,7 +213,8 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</td>
<td>
<input type="checkbox" name="noautoresp" value="1" <?php echo $info['noautoresp']?'checked="checked"':''; ?> >
- <strong>Disable</strong> new ticket auto-response for this topic (Overwrites Dept. settings).
+ <strong>Disable</strong> new ticket auto-response for
+ this topic (Overrides Dept. settings).
</td>
</tr>
diff --git a/include/staff/settings-autoresp.inc.php b/include/staff/settings-autoresp.inc.php
index b5815915fc346bb97fbfa318db9416bda6bfccce..0ad893b3fb97c4515ca407e9318a164cdc37454e 100644
--- a/include/staff/settings-autoresp.inc.php
+++ b/include/staff/settings-autoresp.inc.php
@@ -28,7 +28,7 @@
<input type="radio" name="ticket_notice_active" value="1" <?php echo $config['ticket_notice_active']?'checked="checked"':''; ?> /><b>Enable</b>
<input type="radio" name="ticket_notice_active" value="0" <?php echo !$config['ticket_notice_active']?'checked="checked"':''; ?> />Disable
- <em>(Notice sent when staff creates a ticket on behalf of the user (Staff can overwrite))</em>
+ <em>(Notice sent when staff creates a ticket on behalf of the user (Staff can override))</em>
</td>
</tr>
<tr>
diff --git a/include/staff/settings-emails.inc.php b/include/staff/settings-emails.inc.php
index b7175a06e6b9c5b6768690de5d233bdd6a43f5fc..e433cd7a2d9eb0d10243d886ce06e941d8dc7773 100644
--- a/include/staff/settings-emails.inc.php
+++ b/include/staff/settings-emails.inc.php
@@ -10,7 +10,7 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config)
<tr>
<th colspan="2">
<h4>Email Settings</h4>
- <em>Note that some of the global settings can be overwritten at department/email level.</em>
+ <em>Note that some of the global settings can be overridden at department/email level.</em>
</th>
</tr>
</thead>
@@ -58,7 +58,7 @@ if(!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin() || !$config)
<td>
<input type="text" size=40 name="admin_email" value="<?php echo $config['admin_email']; ?>">
<font class="error">* <?php echo $errors['admin_email']; ?></font>
- <em>(System administrator's email)</em>
+ <em>(System administrator's email)</em>
</td>
</tr>
<tr><th colspan=2><em><strong>Incoming Emails</strong>: For mail fetcher (polling) to work you must set an external cron job or enable auto-cron polling</em></th>
diff --git a/include/staff/settings-tickets.inc.php b/include/staff/settings-tickets.inc.php
index 4d3f47f6f90849c6b4b6ed313fa95bcb96df2cc4..0c29ca73a1c6bbc4d478e3e71433031ed2754c22 100644
--- a/include/staff/settings-tickets.inc.php
+++ b/include/staff/settings-tickets.inc.php
@@ -80,7 +80,7 @@ if(!($maxfileuploads=ini_get('max_file_uploads')))
<td width="180">Web Tickets Priority:</td>
<td>
<input type="checkbox" name="allow_priority_change" value="1" <?php echo $config['allow_priority_change'] ?'checked="checked"':''; ?>>
- <em>(Allow user to overwrite/set priority)</em>
+ <em>(Allow user to override/set priority)</em>
</td>
</tr>
<tr>
diff --git a/include/staff/slaplan.inc.php b/include/staff/slaplan.inc.php
index 541050ce846f9a65ddcf35baf868f3e4436f5275..94f1fb1c61a9bf805758339f36d5885f003fa1ee 100644
--- a/include/staff/slaplan.inc.php
+++ b/include/staff/slaplan.inc.php
@@ -80,7 +80,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</td>
<td>
<input type="checkbox" name="transient" value="1" <?php echo $info['transient']?'checked="checked"':''; ?> >
- SLA can be overwritten on ticket transfer or help topic
+ SLA can be overridden on ticket transfer or help topic
change
</td>
</tr>
@@ -90,10 +90,10 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</td>
<td>
<input type="checkbox" name="disable_overdue_alerts" value="1" <?php echo $info['disable_overdue_alerts']?'checked="checked"':''; ?> >
- <strong>Disable</strong> overdue alerts notices. <em>(Overwrite global setting)</em>
+ <strong>Disable</strong> overdue alerts notices.
+ <em>(Override global setting)</em>
</td>
</tr>
-
<tr>
<th colspan="2">
<em><strong>Admin Notes</strong>: Internal notes. </em>
diff --git a/include/staff/team.inc.php b/include/staff/team.inc.php
index 916582d8e7d95b4d5d188f0174aca1f3bd3411b8..4ca688ac5ae3702b80f2478e67c407330b809bf7 100644
--- a/include/staff/team.inc.php
+++ b/include/staff/team.inc.php
@@ -81,7 +81,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
</td>
<td>
<input type="checkbox" name="noalerts" value="1" <?php echo $info['noalerts']?'checked="checked"':''; ?> >
- <strong>Disable</strong> assignment alerts for this team (<i>overwrite global settings.</i>)
+ <strong>Disable</strong> assignment alerts for this team (<i>override global settings.</i>)
</td>
</tr>
<?php
@@ -97,8 +97,8 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$info);
<b><a href="staff.php?id=%d">%s</a></span></b>
<input type="checkbox" name="remove[]" value="%d"><i>Remove</i></td></tr>',
$staff->getId(),$staff->getName(),$staff->getId());
-
-
+
+
}
} ?>
<tr>
diff --git a/include/staff/teams.inc.php b/include/staff/teams.inc.php
index 0d33d7dfb036bcbcae2e2c467ad65d07ca0d3d4b..9724714f71956fcdc0fb3ddb9f4cd5e3fb3a26f5 100644
--- a/include/staff/teams.inc.php
+++ b/include/staff/teams.inc.php
@@ -52,7 +52,7 @@ else
<caption><?php echo $showing; ?></caption>
<thead>
<tr>
- <th width="7px"> </th>
+ <th width="7px"> </th>
<th width="250"><a <?php echo $name_sort; ?> href="teams.php?<?php echo $qstr; ?>&sort=name">Team Name</a></th>
<th width="80"><a <?php echo $status_sort; ?> href="teams.php?<?php echo $qstr; ?>&sort=status">Status</a></th>
<th width="80"><a <?php echo $members_sort; ?>href="teams.php?<?php echo $qstr; ?>&sort=members">Members</a></th>
@@ -73,7 +73,7 @@ else
?>
<tr id="<?php echo $row['team_id']; ?>">
<td width=7px>
- <input type="checkbox" class="ckb" name="ids[]" value="<?php echo $row['team_id']; ?>"
+ <input type="checkbox" class="ckb" name="ids[]" value="<?php echo $row['team_id']; ?>"
<?php echo $sel?'checked="checked"':''; ?>> </td>
<td><a href="teams.php?id=<?php echo $row['team_id']; ?>"><?php echo $row['name']; ?></a> </td>
<td> <?php echo $row['isenabled']?'Active':'<b>Disabled</b>'; ?></td>
diff --git a/include/staff/ticket-edit.inc.php b/include/staff/ticket-edit.inc.php
index 5f5a0a4d2e2e86816e64039bfb6ede821f5379b5..93fc68bad4f957eb3044b503eb5dc0c6df8ae4d9 100644
--- a/include/staff/ticket-edit.inc.php
+++ b/include/staff/ticket-edit.inc.php
@@ -50,7 +50,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$ticket->getUpdateInfo());
</tr>
<tr>
<th colspan="2">
- <em><strong>Ticket Information</strong>: Due date overwrites SLA's grace period.</em>
+ <em><strong>Ticket Information</strong>: Due date overrides SLA's grace period.</em>
</th>
</tr>
<tr>
@@ -146,7 +146,7 @@ $info=Format::htmlchars(($errors && $_POST)?$_POST:$ticket->getUpdateInfo());
$min=$hr=null;
if($info['time'])
list($hr, $min)=explode(':', $info['time']);
-
+
echo Misc::timeDropdown($hr, $min, 'time');
?>
<font class="error"> <?php echo $errors['duedate']; ?> <?php echo $errors['time']; ?></font>
diff --git a/main.inc.php b/main.inc.php
index b980d87ed93f3ec2f81a09af97c21c67ba0d5f0a..4b69b3e1638a2fc8f90f9d9533c092f31a9dffbd 100644
--- a/main.inc.php
+++ b/main.inc.php
@@ -198,7 +198,7 @@
define('API_KEY_TABLE',TABLE_PREFIX.'api_key');
define('TIMEZONE_TABLE',TABLE_PREFIX.'timezone');
- #Global overwrite
+ #Global override
if (isset($_SERVER['HTTP_X_FORWARDED_FOR']))
// Take the left-most item for X-Forwarded-For
$_SERVER['REMOTE_ADDR'] = array_pop(
@@ -235,7 +235,7 @@
$session = $ost->getSession();
//System defaults we might want to make global//
- #pagenation default - user can overwrite it!
+ #pagenation default - user can override it!
define('DEFAULT_PAGE_LIMIT', $cfg->getPageSize()?$cfg->getPageSize():25);
#Cleanup magic quotes crap.
diff --git a/scp/admin.inc.php b/scp/admin.inc.php
index 19d2d5fbcf97008b689ee6a07204c1780e3ad455..97dc168406af6c36909cdcfd135eca8947fc5624 100644
--- a/scp/admin.inc.php
+++ b/scp/admin.inc.php
@@ -34,11 +34,11 @@ if($ost->isUpgradePending()) {
exit;
}
} else {
-
+
if(!strcasecmp(basename(CONFIG_FILE), 'settings.php')) {
$sysnotice=sprintf('Please rename config file include/%s to include/ost-config.php to avoid possible conflicts',
basename(CONFIG_FILE));
- //Die gracefully - otherwise upgraded RC5 installations will die with confusing message.
+ //Die gracefully - otherwise upgraded RC5 installations will die with confusing message.
if(!strcasecmp(basename($_SERVER['SCRIPT_NAME']), 'settings.php'))
die($sysnotice);
diff --git a/scp/js/ticket.js b/scp/js/ticket.js
index 56b02f20136a6218ee937c63de3705ccc8916285..ab83eab43ae8be4a65af0b15177d4ea93b9f5fe4 100644
--- a/scp/js/ticket.js
+++ b/scp/js/ticket.js
@@ -14,7 +14,7 @@
vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/
var autoLock = {
-
+
addEvent: function(elm, evType, fn, useCapture) {
if(elm.addEventListener) {
elm.addEventListener(evType, fn, useCapture);
@@ -55,7 +55,7 @@ var autoLock = {
return "Any changes or info you've entered will be discarded!";
});
}
-
+
autoLock.lasteventTime=new Date().getTime();
},
@@ -75,7 +75,7 @@ var autoLock = {
break;
case 'select-one':
case 'select-multiple':
- if(fObj.name!='reply') //Bug on double ajax call since select make it's own ajax call. TODO: fix it
+ if(fObj.name!='reply') //Bug on double ajax call since select make it's own ajax call. TODO: fix it
autoLock.addEvent(fObj[i],'change',autoLock.handleEvent,true);
break;
default:
@@ -98,8 +98,8 @@ var autoLock = {
//make sure we are on ticket view page & locking is enabled!
var fObj=$('form#note');
- if(!fObj
- || !$(':input[name=id]',fObj).length
+ if(!fObj
+ || !$(':input[name=id]',fObj).length
|| !$(':input[name=locktime]',fObj).length
|| $(':input[name=locktime]',fObj).val()==0) {
return;
@@ -124,7 +124,7 @@ var autoLock = {
autoLock.resetTimer();
autoLock.addEvent(window,'unload',autoLock.releaseLock,true); //Release lock regardless of any activity.
},
-
+
onSubmit: function(e) {
if(e.type=='submit') { //Submit. double check!
@@ -146,8 +146,8 @@ var autoLock = {
}
return true;
},
-
- acquireLock: function(e,warn) {
+
+ acquireLock: function(e,warn) {
if(!autoLock.tid) { return false; }
@@ -168,16 +168,16 @@ var autoLock = {
.done(function() { })
.fail(function() { });
}
-
+
return autoLock.lockId;
},
- //Renewal only happens on form activity..
+ //Renewal only happens on form activity..
renewLock: function(e) {
-
+
if(!autoLock.lockId) { return false; }
-
- var now= new Date().getTime();
+
+ var now= new Date().getTime();
if(!autoLock.lastcheckTime || (now-autoLock.lastcheckTime)>=(autoLock.renewFreq*1000)){
$.ajax({
type: 'POST',
@@ -191,8 +191,8 @@ var autoLock = {
.done(function() { })
.fail(function() { });
}
- },
-
+ },
+
releaseLock: function(e) {
if(!autoLock.tid) { return false; }
@@ -202,7 +202,7 @@ var autoLock = {
data: 'delete',
cache: false,
success: function(){
-
+
}
})
.done(function() { })
@@ -211,15 +211,15 @@ var autoLock = {
setLock: function(lock, action, warn) {
var warn = warn || false;
-
+
if(!lock) return false;
if(lock.id) {
autoLock.renewFreq=lock.time?(lock.time/2):30;
autoLock.lastcheckTime=new Date().getTime();
}
- autoLock.lockId=lock.id; //overwrite the lockid.
-
+ autoLock.lockId=lock.id; //override the lockid.
+
switch(action){
case 'renew':
if(!lock.id && lock.retry) {
@@ -232,18 +232,18 @@ var autoLock = {
autoLock.lockAttempts++;
if(warn && (!lock.retry || autoLock.lockAttempts>=autoLock.maxattempts)) {
autoLock.retry=false;
- alert('Unable to lock the ticket. Someone else could be working on the same ticket.');
+ alert('Unable to lock the ticket. Someone else could be working on the same ticket.');
}
- }
+ }
break;
}
},
-
+
discardWarning: function(e) {
e.returnValue="Any changes or info you've entered will be discarded!";
},
- //TODO: Monitor events and elapsed time and warn user when the lock is about to expire.
+ //TODO: Monitor events and elapsed time and warn user when the lock is about to expire.
monitorEvents: function() {
// warn user when lock is about to expire??;
//autoLock.resetTimer();
@@ -252,7 +252,7 @@ var autoLock = {
clearTimer: function() {
clearTimeout(autoLock.timerId);
},
-
+
resetTimer: function() {
clearTimeout(autoLock.timerId);
autoLock.timerId=setTimeout(function () { autoLock.monitorEvents() },30000);
@@ -283,7 +283,7 @@ jQuery(function($) {
}
$('#reply_tab').click(function() {
- $(this).removeClass('tell');
+ $(this).removeClass('tell');
});
$('#note_tab').click(function() {
@@ -341,7 +341,7 @@ jQuery(function($) {
$('.dialog#ticket-status').show();
return false;
});
-
+
//ticket actions confirmation - Delete + more
$('a#ticket-delete, a#ticket-claim, #action-dropdown-more li a').click(function(e) {
e.preventDefault();