diff --git a/include/staff/user-view.inc.php b/include/staff/user-view.inc.php
index 1ef2de2dc6e4078ac8ff9c79dca8b6c7d9085d42..ec5112478dd76a4150a7c5cd4ca36bf513cd7856 100644
--- a/include/staff/user-view.inc.php
+++ b/include/staff/user-view.inc.php
@@ -9,10 +9,14 @@ if(!defined('OSTSCPINC') || !$thisstaff || !is_object($user)) die('Invalid path'
              title="Reload"><i class="icon-refresh"></i> <?php echo $user->getName(); ?></a></h2>
         </td>
         <td width="50%" class="right_align has_bottom_border">
+           <?php
+            if ($user->getAccount()) { ?>
             <span class="action-button" data-dropdown="#action-dropdown-more">
                 <span ><i class="icon-cog"></i> More</span>
                 <i class="icon-caret-down"></i>
             </span>
+            <?php
+            } ?>
             <a id="user-delete" class="action-button user-action"
             href="#users/<?php echo $user->getId(); ?>/delete"><i class="icon-trash"></i> Delete User</a>
             <?php
@@ -27,12 +31,13 @@ if(!defined('OSTSCPINC') || !$thisstaff || !is_object($user)) die('Invalid path'
             } ?>
             <div id="action-dropdown-more" class="action-dropdown anchor-right">
               <ul>
+                <li><a class="confirm-action" href="#confirmlink"><i
+                class="icon-lock"></i> Send Confirmation Link</a></li>
+                <li><a class="confirm-action" href="#pwreset"><i
+                class="icon-lock"></i> Send Password Reset Link</a></li>
                 <li><a class="user-action"
                     href="#users/<?php echo $user->getId(); ?>/manage/access"><i
                 class="icon-lock"></i> Manage Account Access</a></li>
-                <li><a class="user-action"
-                    href="#users/<?php echo $user->getId(); ?>/manage/access"><i
-                class="icon-lock"></i> Change Account Password</a></li>
               </ul>
             </div>
         </td>
@@ -244,6 +249,39 @@ if ($results) { ?>
  } ?>
 </div>
 
+<div style="display:none;" class="dialog" id="confirm-action">
+    <h3>Please Confirm</h3>
+    <a class="close" href=""><i class="icon-remove-circle"></i></a>
+    <hr/>
+    <p class="confirm-action" style="display:none;" id="banemail-confirm">
+        Are you sure want to <b>ban</b> <?php echo $user->getEmail(); ?>? <br><br>
+        New tickets from the email address will be auto-rejected.
+    </p>
+    <p class="confirm-action" style="display:none;" id="confirmlink-confirm">
+        Are you sure want to send <b>Account Activation Link</b> to <em><?php echo $user->getEmail()?></em>?
+    </p>
+    <p class="confirm-action" style="display:none;" id="pwreset-confirm">
+        Are you sure want to send <b>Password Reset Link</b> to <em><?php echo $user->getEmail()?></em>?
+    </p>
+    <div>Please confirm to continue.</div>
+    <form action="users.php?id=<?php echo $user->getId(); ?>" method="post" id="confirm-form" name="confirm-form">
+        <?php csrf_token(); ?>
+        <input type="hidden" name="id" value="<?php echo $user->getId(); ?>">
+        <input type="hidden" name="a" value="process">
+        <input type="hidden" name="do" id="action" value="">
+        <hr style="margin-top:1em"/>
+        <p class="full-width">
+            <span class="buttons" style="float:left">
+                <input type="button" value="Cancel" class="close">
+            </span>
+            <span class="buttons" style="float:right">
+                <input type="submit" value="OK">
+            </span>
+         </p>
+    </form>
+    <div class="clear"></div>
+</div>
+
 <script type="text/javascript">
 $(function() {
     $(document).on('click', 'a.user-action', function(e) {
diff --git a/scp/users.php b/scp/users.php
index 8048682a2dd718553b1f6c8bd0e6c3dec6d08399..74b55668ddcc6508f079fff4c6b7f094dc80c542 100644
--- a/scp/users.php
+++ b/scp/users.php
@@ -41,6 +41,12 @@ if ($_POST) {
                 $errors['err'] = 'Unable to add user. Correct any error(s) below and try again.';
             }
             break;
+        case 'confirmlink':
+            $errors['err'] = "Send Confirmation Link: Coming soon!";
+            break;
+        case 'pwreset':
+            $errors['err'] = "Send Password Reset Link: Coming soon!";
+            break;
         case 'mass_process':
             if (!$_POST['ids'] || !is_array($_POST['ids']) || !count($_POST['ids'])) {
                 $errors['err'] = 'You must select at least one user member.';