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  • Jared Hancock's avatar
    Forbid message loops for alert messages · 6e5c1f6a
    Jared Hancock authored
    If an alert message manages to loop back into the ticketing system, refuse
    posting to the ticket thread. Technically, the message should be marked as
    an auto-response message; however, auto-response messages should usually be
    allowed to be appended to the ticket thread.
    
    This patch will check if the From email header cites an email address that
    is a system email address (visible in the Emails section of the Admin
    Panel). If it is, the email is completely ignored.
    6e5c1f6a