Newer
Older
body {
background:#eee;
font-family:arial, helvetica, sans-serif;
font-size:10pt;
color:#000;
margin:0;
padding:0;
}
a {
a:hover {
text-decoration: underline;
}
#nav a:hover,
#sub_nav a:hover,
a:hover i[class^="icon-"],
.tabs a {
text-decoration: none;
}
div#header a {
color:#E65524;
}
.form_table a:hover {
text-decoration: underline;
}
.full-width {
width: 100%;
}
.clear {
clear:both;
}
.faded {
color:#666;
}
.strike { text-decoration:line-through; color:red; }
.canned_attachments label, .canned_attachments span .uploads label { padding:3px; padding-right:10px; }
.canned_attachments label { padding-right:3px; }
#breadcrumbs {
color: #333;
margin-bottom: 15px;
}
#breadcrumbs a {
color: #555;
}
#msg_info,
.info-banner { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1; background-color: #d9edf7; }
#msg_notice,
.notice-banner { margin: 0; padding: 5px 10px 5px 36px; margin-bottom: 10px; border: 1px solid #0a0; background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0; }
#msg_warning,
.warning-banner { margin: 0; padding: 5px 10px 5px 36px; margin-bottom: 10px; border: 1px solid #f26522; background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd; }
#msg_error,
.error-banner { margin: 0; padding: 5px 10px 5px 36px; margin-bottom: 10px; border: 1px solid #a00; background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0; }
#notice_bar { margin: 0; padding: 5px 10px 5px 36px; height: 16px; line-height: 16px; border: 1px solid #0a0; background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0; }
#warning_bar { margin: 0; padding: 5px 10px 5px 36px; height: 16px; line-height: 16px; border: 1px solid #f26522; background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd; }
#error_bar { margin: 0; padding: 5px 10px 5px 36px; height: 16px; line-height: 16px; border: 1px solid #a00; background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0; }
#container {
width:960px;
margin:0 auto 20px auto;
}
#header {
height:76px;
border-left:1px solid #aaa;
border-right:1px solid #aaa;
background-color: rgb(248,248,248);
box-shadow: inset 0 -10px 8px -5px rgba(0,0,0,0.1);
}
#logo {
display:block;
text-decoration:none;
outline:none;
max-width: 300px;
height: auto;
width: auto;
vertical-align: middle;
}
.valign-helper {
height: 100%;
display: inline-block;
vertical-align: middle;
width:auto;
max-width:630px;
margin:10px;
background:#eee;
border:1px solid #ccc;
padding:8px;
text-align:center;
}
#nav, #sub_nav {
clear:both;
margin:0;
padding:0 20px;
height:26px;
line-height:26px;
border-left:1px solid #aaa;
border-right:1px solid #aaa;
}
#nav .active, #sub_nav li {
padding:0;
list-style:none;
display:inline;
}
#nav {
background:#eee;
padding-top:4px;
z-index:200;
border-top:1px solid #ddd;
border-bottom:1px solid #c5d9ec;
}
#nav .active, #nav .inactive {
min-width:95px;
width: auto;
padding-left: 10px;
padding-right: 10px;
height:26px;
color:#555;
text-align:center;
font-weight:bold;
position:relative;
border-radius:5px 5px 0 0;
border-style: solid;
border-width: 1px 1px 0;
border-color: transparent;
}
#nav .inactive a {
color:#555;
display:block;
}
#nav .active a {
color:#004a80;
}
#nav > li + li {
margin-left: 8px;
#nav li.active, #nav li.inactive:hover {
box-shadow: 4px -3px 6px -3px rgba(0,0,0,0.3);
border-color: #c5d9ec;
}
#nav li.active {
background-color: #f7f7f7;
}
#nav li.inactive:hover {
background-color: #fbfbfb;
}
width:230px;
background:#fbfbfb;
margin:0;
padding:0;
position:absolute;
left: -1px;
z-index:500;
border-bottom:1px solid #ccc;
border-left:1px solid #ccc;
border-right:1px solid #ccc;
border-radius: 0 0 5px 5px;
display:block;
padding-left: 5px;
-moz-box-shadow: 3px 3px 3px #ccc;
-webkit-box-shadow: 3px 3px 3px #ccc;
box-shadow: 3px 3px 3px #ccc;
box-shadow: 3px 3px 3px rgba(0, 0, 0, 0.25);
visibility: hidden;
opacity: 0;
transition: visibility 0s linear, opacity 0.1s linear;
}
#nav .inactive li {
display:block;
margin:0;
padding:0 5px;
list-style:none;
text-align:left;
}
#nav li.inactive:hover > ul {
visibility: visible;
opacity: 1;
transition-delay: 0.25s;
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
}
.ieshadow {
width:230px;
background:#000;
filter: progid:DXImageTransform.Microsoft.Blur(PixelRadius=3,MakeShadow=true,ShadowOpacity=0.30);
-ms-filter: "progid:DXImageTransform.Microsoft.Blur(PixelRadius=3,MakeShadow=true,ShadowOpacity=0.30)";
zoom: 1;
z-index:300;
position:absolute;
top:24px;
left:0;
}
#nav .inactive li a {
padding-left:24px;
background-position:0 50%;
background-repeat:no-repeat;
font-weight:normal;
}
#nav .inactive li a:hover {
color:#E65524;
}
#sub_nav {
background:#f7f7f7;
border-bottom:1px solid #bebebe;
}
#sub_nav a {
padding:0 10px 0 21px;
background-position:0 50%;
background-repeat:no-repeat;
color:#000;
}
#sub_nav li + li > a {
margin-left:10px;
}
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
#sub_nav a:hover {
color:#E65524;
}
#sub_nav a.active {
font-weight:bold;
}
#sub_nav .open { background-image:url(../images/icons/open.gif) }
#sub_nav .answered { background-image:url(../images/icons/answered.gif) }
#sub_nav .mine { background-image:url(../images/icons/mine.gif) }
#sub_nav .closed { background-image:url(../images/icons/closed.gif) }
#sub_nav .new { background-image:url(../images/icons/new.gif) }
a.test { background-image:url(../images/icons/open.gif) }
a.Ticket { background:url(../images/icons/open_tickets.gif) }
a.assignedTickets { background:url(../images/icons/assigned_tickets.gif) }
a.overdueTickets { background:url(../images/icons/overdue_tickets.gif) }
a.answeredTickets { background:url(../images/icons/answered_tickets.gif) }
a.closedTickets { background:url(../images/icons/closed_tickets.gif) }
a.newTicket { background:url(../images/icons/new_ticket.gif) }
a.premade { background:url(../images/icons/premade_reply.gif) }
a.newPremade { background:url(../images/icons/new_premade_reply.gif) }
a.kb { background:url(../images/icons/kb.gif) }
a.faq-categories { background:url(../images/icons/faq-categories.gif) }
a.canned { background:url(../images/icons/canned.gif) }
a.staff { background:url(../images/icons/list_groups.gif) }
a.user { background:url(../images/icons/list_users.gif) }
a.userPref { background:url(../images/icons/user_preferences.gif) }
a.userPasswd { background:url(../images/icons/change_password.gif) }
a.preferences { background:url(../images/icons/settings.gif) }
a.attachment { background:url(../images/icons/attachment.gif ) }
a.api { background:url(../images/icons/api.png) }
a.newapi { background:url(../images/icons/new_api.png) }
a.ticket-settings { background:url(../images/icons/ticket-settings.gif) }
a.email-settings { background:url(../images/icons/email-settings.gif) }
a.kb-settings { background:url(../images/icons/kb-settings.gif) }
a.alert-settings { background:url(../images/icons/alert-settings.gif) }
a.email-autoresponders { background:url(../images/icons/email-autoresponders.gif) }
a.sla { background:url(../images/icons/slas.png) }
a.newsla { background:url(../images/icons/new_sla.png) }
a.logs { background:url(../images/icons/logs.gif) }
a.emails { background:url(../images/icons/emails.png) }
a.newEmail { background:url(../images/icons/new_email.png) }
a.emailTemplates { background:url(../images/icons/email_templates.png) }
a.newEmailTemplate { background:url(../images/icons/new_email_template.png) }
a.emailFilters { background:url(../images/icons/email_filters.png) }
a.ticketFilters { background:url(../images/icons/ticket_filters.png) }
a.newTicketFilter { background:url(../images/icons/new_ticket_filter.png) }
a.emailSettings { background:url(../images/icons/emails.png) }
a.emailDiagnostic { background:url(../images/icons/email_diagnostic.gif) }
a.banList { background:url(../images/icons/ban_list.gif) }
a.users { background:url(../images/icons/list_users.gif) }
a.newuser { background:url(../images/icons/new_user.gif) }
a.groups { background:url(../images/icons/list_groups.gif) }
a.teams { background:url(../images/icons/teams.gif) }
a.newgroup { background:url(../images/icons/new_group.gif) }
a.helpTopics { background:url(../images/icons/help_topics.png) }
a.newHelpTopic { background:url(../images/icons/new_help_topic.png) }
a.departments { background:url(../images/icons/list_departments.gif) }
a.newDepartment { background:url(../images/icons/new_department.gif) }
a.pages { background:url(../images/icons/pages.gif) }
a.newPage { background:url(../images/icons/new_page.gif) }
a.forms { background:url(../images/icons/icon-form.png); background-size: 16px 16px; }
a.lists { background:url(../images/icons/icon-list.png); background-size: 16px 16px; }
/* Generic CSS based Icons. use=> <tag class="Icon iconname">text</tag> */
.Icon {
width: auto;
padding-left:20px;
background-position: left center;
background-repeat: no-repeat;
}
a.Icon { background-repeat: no-repeat;}
a.Icon:hover {
text-decoration: underline;
}
.Icon.newstaff { background:url(../images/icons/new_user.gif) 0 0 no-repeat; }
.Icon.newteam { background:url(../images/icons/new_team.gif) 0 0 no-repeat; }
.Icon.Ticket { background:url(../images/icons/ticket.gif) 0 2px no-repeat; }
.Icon.webTicket { background:url(../images/icons/ticket_source_web.gif) 0 0 no-repeat; }
.Icon.emailTicket { background:url(../images/icons/ticket_source_email.gif) 0 0 no-repeat; }
.Icon.phoneTicket { background:url(../images/icons/ticket_source_phone.gif) 0 0 no-repeat; }
.Icon.apiTicket { background:url(../images/icons/ticket_source_other.gif) 0 0 no-repeat; }
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
.Icon.otherTicket { background:url(../images/icons/ticket_source_other.gif) 0 0 no-repeat; }
.Icon.overdueTicket { background:url(../images/icons/overdue_ticket.gif) 0 0 no-repeat; }
.Icon.assignedTicket { background:url(../images/icons/assigned_ticket.gif) 0 0 no-repeat; }
.Icon.lockedTicket { background:url(../images/icons/locked_ticket.gif) 0 0 no-repeat; }
.Icon.editTicket { background-image: url(../images/icons/edit_ticket.png); }
.Icon.newCategory { background-image: url(../images/icons/new_category.png); }
.Icon.editCategory { background-image: url(../images/icons/edit_category.png); }
.Icon.deleteCategory { background-image: url(../images/icons/delete_category.png); }
.Icon.newFAQ { background-image: url(../images/icons/new_faq.png); }
.Icon.newReply { background-image: url(../images/icons/new_reply.png); }
.Icon.file { background-image: url(../images/icons/file.gif); }
.Icon.refresh { background-image: url(../images/icons/refresh.gif); }
.Icon.note {
font-weight: bold;
font-size: 1em;
background-image: url(../images/icons/note.gif);
}
.Icon.thread {
font-weight: bold;
font-size: 1em;
background-image: url(../images/icons/thread.gif);
}
.Icon.debugLog { background:url(../images/icons/log_debug.gif) 0 2px no-repeat; }
.Icon.alertLog { background:url(../images/icons/log_alert.gif) 0 2px no-repeat; }
.Icon.errorLog { background:url(../images/icons/log_error.gif) 0 2px no-repeat; }
.Icon.form-add { background:url(../images/icons/icon-form-add.png) 0 0 no-repeat; background-size: 16px 16px; }
.Icon.list-add { background:url(../images/icons/icon-list-add.png) 0 0 no-repeat; background-size: 16px 16px; }
#content {
clear:both;
border:1px solid #aaa;
border-top:none;
border-bottom:3px solid #bbb;
padding:10px 10px 20px 10px;
background:#fff;
}
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
color:#184E81;
}
#footer {
clear:both;
padding:10px;
text-align:center;
font-size:9pt;
}
table { vertical-align:top; }
table.list {
clear:both;
background:#ccc;
margin: 2px 0;
border-bottom: 1px solid #ccc;
font-family:arial, helvetica, sans-serif;
font-size:10pt;
}
table.list caption {
text-align:left;
padding:5px;
background:#929292;
color:#fff;
font-weight:bold;
}
table.list thead th {
background-color:#eee;
color:#000;
text-align:left;
vertical-align:top;
}
table.list th a {
text-decoration:none;
color:#000;
}
table.list thead th a { padding: 3px; padding-right: 15px; display: block; white-space: nowrap; color: #000; background: url('../images/asc_desc.gif') 100% 50% no-repeat; }
table.list thead th a.asc { background: url('../images/asc.gif') 100% 50% no-repeat #cfe6ff; }
table.list thead th a.desc { background: url('../images/desc.gif') 100% 50% no-repeat #cfe6ff; }
table.list tbody td {
background:#fff;
border:1px solid #fff;
padding:1px;
vertical-align:top;
}
table.list tbody td { background: #fff; padding: 1px 3px; vertical-align: top; }
table.list tbody tr:nth-child(2n+1) td { background-color: #f0faff; }
table.list tbody tr:nth-child(2n+1):hover td { background: #ffd; }
/* row highlighting on hover + select */
table.list tbody tr:hover td, table.list tbody tr.highlight td { background: #FFFFDD; }
/* disabled highlighting on nohover */
table.list tbody tr:hover td.nohover, table.list tbody tr.highlight td.nohover {}
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
table.list tfoot td {
background:#eee;
padding: 2px;
}
table.list tbody td.webticket, table.list tbody tr.row1 td.webticket {
text-indent:20px;
background:url(../images/icons/ticket_source_web.gif) 0 50% no-repeat #fff;
}
table.list tbody td.emailticket, table.list tbody tr.row1 td.emailticket {
text-indent:20px;
background:url(../images/icons/ticket_source_email.gif) 0 50% no-repeat;
}
table.list tbody td.phoneticket, table.list tbody tr.row1 td.phoneticket {
text-indent:20px;
background:url(../images/icons/ticket_source_phone.gif) 0 50% no-repeat;
}
table.list tbody td.otherticket, table.list tbody tr.row1 td.otherticket {
text-indent:20px;
background:url(../images/icons/ticket_source_other.gif) 0 50% no-repeat;
}
a.refresh {
display:block;
float:right;
width:auto;
height:16px;
line-height:16px;
padding:2px 5px 2px 2px;
background-position:2px 50%;
background-repeat:no-repeat;
padding-left:24px;
margin-left:10px;
margin-bottom: 2px;
border:1px solid #aaa;
background-image:url(../images/icons/refresh.gif);
}
a.edit, a.print {
display:block;
float:right;
width:auto;
height:16px;
line-height:16px;
padding:2px 5px 2px 2px;
background-position:2px 50%;
background-repeat:no-repeat;
padding-left:24px;
margin-left:10px;
border:1px solid #aaa;
background-image:url(../images/icons/edit_ticket.png);
}
a.print {
background-image:url(../images/icons/printer.gif);
}
.btn {
padding:3px 10px;
background:url(../images/btn_bg.png) top left repeat-x #ccc;
border:1px solid #777;
color:#000;
}
#actions button, .button { padding:2px 5px 3px; margin-right:10px; color:#777;}
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
.btn_sm {
padding:2px 5px;
font-size:9pt;
background:url(../images/btn_sm_bg.png) top left repeat-x #f90;
border:1px solid #777;
color:#fff;
font-weight:bold;
}
.btn:hover, .btn_sm:hover {
background-position: bottom left;
}
.search label {
display:block;
line-height:25px;
height:25px;
}
.search input[type=text] {
height:23px;
line-height:23px;
border:1px solid #aaa;
background:#fff;
padding:2px;
}
.form_table {
margin-top:3px;
border-left:1px solid #ddd;
border-right:1px solid #ddd;
}
}
.form_table td:not(:empty) {
table-layout: fixed;
border-collapse: collapse;
width: 100%;
}
padding-top: 0.4em;
padding-bottom: 0.4em;
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
}
.form_table input[type=text], .form_table input[type=password], .form_table textarea {
background:#fff;
border:1px solid #aaa;
}
.form_table input[type=radio], .form_table input[type=checkbox] {
margin-left:0;
padding-left:0;
}
.form_table .required {
font-weight:bold;
}
.form_table em {
font-weight:normal;
color:#666;
}
.error {
color:#f00;
}
.form_table .error input {
border:1px solid #f00;
}
text-align:left;
border:1px solid #ccc;
background:#eee;
padding:0;
padding:5px;
}
div.section-break h3 {
margin: 0;
padding: 0;
margin: -0.3em -0.3em;
.form_table th em:not(:first-child) {
margin-top: 0.6em;
}
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
.form_table th em {
display:block;
color:#000;
}
.settings_table {
margin-top:2px;
border-left:1px solid #ddd;
border-right:1px solid #ddd;
}
.settings_table td {
border-bottom:1px solid #ddd;
}
.settings_table input[type=radio], .settings_table input[type=checkbox] {
margin-left:0;
padding-left:0;
}
#content .settings_table th h4 a {
display:block;
color:#fff;
}
.settings_table h4 a span {
font-size:12pt;
line-height:14px;
display:inline-block;
width:14px;
height:14px;
overflow:hidden;
text-align:center;
color:#444;
background:#ccc;
position:relative;
top:2px;
}
h2 {
margin:0;
padding:0;
font-size:12pt;
color:#0A568E;
}
h2 i {
font-size:12px;
top:-2px;
position:relative;
color:#0a0;
}
h2 span { color:#000; }
h3 {
margin:10px 0 0 0;
padding:5px 0;
font-size:10pt;
color:#444;
}
.has_bottom_border {
padding-bottom:5px;
border-bottom:1px solid #ddd;
}
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
.ticket_info th {
text-align:left;
}
.ticket_info {
background:#F4FAFF;
}
.right_align { text-align:right; }
h2 .reload {
display:inline-block;
width:16px;
height:16px;
background:url(../images/icons/refresh.gif) top left no-repeat;
outline:none;
text-indent:-9999px;
}
#assigned_message {
margin:10px 0;
padding:5px 5px 5px 30px;
background:url(../images/icons/assigned_ticket.gif) 5px 50% no-repeat #ffd;
border:1px solid #f90;
}
#ticket_actions {
padding:5px;
background:#eee;
border:1px solid #aaa;
border-bottom:none;
margin:0;
}
#threads {
margin:0;
padding:5px 10px 0 10px;
border:1px solid #aaa;
background:#F4FAFF;
height:30px;
}
#threads li {
list-style:none;
margin:0;
padding:0;
display:inline;
}
#threads li a {
width:auto;
height:30px;
line-height:30px;
border-top:1px solid #F4FAFF;
padding:0 10px 0 32px;
margin-right:10px;
}
#threads li a.active {
height:29px;
background-color:#fff;
border:1px solid #aaa;
border-bottom:none;
border-top:2px solid #ed9100;
font-weight:bold;
}
#toggle_ticket_thread {
background:url(../images/icons/open.gif) 10px 50% no-repeat;
}
#toggle_notes {
background:url(../images/icons/note.gif) 10px 50% no-repeat;
}
#ticket_thread table.message,
#ticket_thread table.response,
#ticket_thread table.note {
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851
852
853
854
855
856
857
858
859
860
margin-top:10px;
border:1px solid #aaa;
border-bottom:2px solid #aaa;
}
#ticket_notes table {
margin-top:10px;
border:1px solid #ddd;
border-bottom:2px solid #ddd;
}
#ticket_thread table th, #ticket_notes table th {
text-align:left;
border-bottom:1px solid #aaa;
font-size:10pt;
padding:5px;
}
#ticket_notes table th {
text-align:left;
border-bottom:1px solid #ddd;
font-size:10pt;
padding:5px;
background:#F4FAFF;
}
#ticket_notes table th em {
font-weight:normal;
font-size:10pt;
color:#666;
}
#ticket_notes .date {
font-weight:normal;
font-size:10pt;
color:#888;
text-align:right;
#ticket_thread > .message th {
#ticket_thread > .response th {
#ticket_thread > .note th {
#ticket_notes table td {
padding:5px;
}
#ticket_notes td {
background:#f9f9f9;
}
#ticket_thread .info, #ticket_notes .info {
padding:5px;
background:#F4FAFF;
height:16px;
line-height:16px;
}
#ticket_notes .info {
background:#f9f9f9;
}
#response_options {
margin-top:30px;
}
#response_options > form {
ul.tabs {
padding:4px 0 0 20px;
margin-bottom: 5px;
text-align:left;
height:29px;
border-bottom:1px solid #aaa;
background:#eef3f8;
}
#response_options ul.tabs {
padding-left:190px;
}
ul.tabs li {
margin:0;
padding:0;
display:inline;
list-style:none;
}
font-weight:bold;
padding:5px;
height:18px;
line-height:20px;
color:#444;
background:#fbfbfb;
border:1px solid #eee;
border-bottom:none;
}
#response_options .reply_tab.tell {
color:#a00 !important;
background-image:url(../images/reminder.png);
background-position:12px 50%;
background-repeat:no-repeat;
}
height:18px;
color:#184E81;
background-color:#f9f9f9;
border:1px solid #aaa;
border-top:2px solid #81a9d7;
border-bottom:none;
#response_options > form {
padding:10px 5px;
background:#f9f9f9;
border:1px solid #aaa;
border-top:none;
}
#response_options > form > table {
table-layout: fixed;
#response_options > table td {
vertical-align:top;
}
#response_options textarea {
width:760px !important;
}
#response_options input[type=text], #response_options textarea:not(.richtext) {
border:1px solid #aaa;
background:#fff;
}
.attachments .uploads div {
display:inline-block;
padding-right:20px;
}
.file {
display:inline-block;
padding-left:20px;
margin-right:20px;
background:url(../images/icons/file.gif) 0 50% no-repeat;
}